The Hippodrome Casino Cashes Out with Extreme Wireless

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The Hippodrome Casino in London’s Leicester Square has been an entertainment icon since 1900. The six-story building houses three casinos, eight bars, a theater, restaurants, and a three-story roof terrace. With more than 80,000 square feet full of fun and entertainment, The Hippodrome is a high-traffic, bandwidth-hungry site where network resilience is key to ensuring quality guest experiences for thousands.

In recent years, the casino has embarked on several renovation projects to accommodate its growing business – including a massive expansion of its gaming floors and dining spaces in 2020 and a CCTV refresh in 2021. To support these initiatives and ensure wireless support for the new space, The Hippodrome needed a network upgrade to not only boost Wi-Fi connectivity throughout the site but also ensure continued services 24 hours a day, 364 days a year.



  • Cisco Meraki solutions limiting bandwidth and functionality of network
  • Increase network capacity for growing number of users and endpoints as the casino expands business
  • Downtime and interrupted experiences during reconfigurations and maintenance
  • Need for more data-driven insights
While the robustness of the Wi-Fi solution is key for operations, on the back end they are producing an amazing amount of customer data for our analytics teams to look at."
Philip Mitchell
IT Director, The Hippodrome Casino

Extreme Solutions

  • ExtremeWireless™
  • ExtremeSwitching™
  • ExtremeCloud™ IQ


High-Capacity, Fast Wireless Network

  • Network traffic doubled while alerts have reduced by 84%
  • Thousands of unique users every weekend with zero dip in performance
  • Continuous network operation 24 hours a day, 364 days a year

Cloud & Data-Driven Business

  • Data gathered informs new commercial and campaign projects
  • User heat maps help in wayfinding, signage, and other customer journey-related decisions
  • One management portal easily tracks and troubleshoots network issues without complexity of previous management platforms

Security Compliance

  • Compliance standards met and surpassed in gaming regulations, CCTV data management, and cyber security
  • Staff awareness and ability to respond to threats significantly improved