City of Temple, Texas Delivers Better Service for Residents with Extreme Fabric | Extreme Networks

Located in central Texas, the City of Temple (population of 100,000) is a fast-growing municipality recognized for its expanding infrastructure, thriving business community, and investment in modern, connected public services. Facing fast-paced change, the city turned to Extreme Networks to help transform the network for municipal employees.

Challenge

The city grappled with a fragmented and aging network that couldn’t keep up with the demands of modern municipal operations. Limited visibility, inconsistent connectivity, and complex management across departments were slowing down its undersized IT team and impacting city services.

Solution

Temple’s CTO Brandon Harris partnered with Extreme Networks to implement a new wired and wireless (Wi-FI 6E) network alongside Extreme Fabric and ExtremeCloud IQ to unify management, improve security, and enable scalability across city buildings and facilities. The new architecture simplified day-to-day operations, improved resilience, and provided centralized insight into network performance.

“With Fabric, the increase in our security posture is invaluable,” said Harris. “We use fabric from core to the edge and it saves us a lot of time—reducing the time we spend on network management by over 90%. It just simplifies network operations by having the right controls and provisioning in place, and it helps make us more secure and resilient.

Fabric also allows the city to provide redundant and secure connection paths for local law enforcement and public safety, to ensure these officials have network connectivity and access 24/7/365.

Results

The city now benefits from a faster, more reliable, and easier-to-manage, secure network. Downtime has been greatly reduced, troubleshooting is 75% faster, and IT staff can focus on innovation instead of maintenance. The upgrade also positions Temple for future growth, smart city initiatives, and enhanced resident services experiences.

“Fabric helped us create the network of our dreams with better security and easier day-to-day management.”

Brandon Harris

CTO, City of Temple, TX