9 Communities onboarded in One Week.
50% Faster Caregiver Response Times.

How New Perspective Senior Living Uses Extreme Platform ONE™ to Create Faster Community Onboarding and Improve Clinician Productivity.

New Perspective operates 48 senior living communities across eight states and plans to grow to nearly 100 communities through acquisitions over the next three years. Each acquisition presents the same challenge: rapidly replacing aging technology while maintaining uninterrupted care for residents.

Spanning independent living, assisted living, and memory care, many of New Perspective's newly acquired communities arrive with residential-grade networking, paper-based records, outdated physical security, and inconsistent infrastructure. Some also lacked modern access control and surveillance systems.

"Most of the communities we acquire are running Ubiquiti, a few Ruckus, and a lot of NETGEAR. It’s all residential grade,” Imsland said regarding legacy infrastructure in acquired communities. “We went in to upgrade one community that was previously using keypads and hard key locks, and they had no door access control or cameras."

To keep pace with growth, the IT team needed to:

• Replace residential-grade networking with enterprise-grade wired and wireless infrastructure
• Standardize every newly acquired community
• Maintain reliable connectivity for mission-critical applications for health monitoring of residents, including electronic health records, nurse call systems, and life-safety systems like push-button pendants
• Modernize physical security
• Scale deployments without adding IT headcount

Rather than rebuilding every network from scratch, New Perspective standardized deployments using Extreme Platform ONE. With AI-assisted automation and preconfigured network templates, the IT team can replicate proven designs across every new location, dramatically reducing deployment time and manual effort.

"To have everything preconfigured, or an AI that can say 'Set this up like that community' helps us build it out and cuts that timeframe, which is huge for us," said Imsland.

Today, the team can:

• Reuse standardized network configurations
• Preconfigure wired and wireless deployments before arriving onsite – saving hours and days of work.
• Bring new communities online faster with less downtime
• Reduce repetitive manual work for a lean IT organization

Extreme switching and Wi-Fi 6E access points provide the resilient connectivity that residents, caregivers, and critical community systems depend on every day. AI-powered visibility and cloud management enable New Perspective's small IT team to proactively support growing device density without sacrificing performance.

The result is a consistent enterprise network that supports nurse call systems, life-safety applications, secure network segmentation, and reliable connectivity across every location.

Reliable networking isn't just an IT improvement, it's directly improving resident care.

"For communities we're shifting from older, residential solutions to Extreme, it's a 25 percent improvement in care response times," said Imsland. "If a community is going from a paper records system to our Extreme network, that's a 50 percent improvement in those call-button response times."

With Extreme, New Perspective has:

• Improved caregiver response times by up to 50%
• Segmented resident traffic from critical care systems
• Modernized physical security across acquired communities
• Created a consistent resident experience across every location

The new network has also opened new revenue opportunities.

As New Perspective nearly doubles its footprint over the next three years, the company has transformed onboarding from a custom IT project into a repeatable operational process.

"Today, I can switch over nine communities in just over a week. Eventually, it will be 25 communities in two weeks," said Imsland.

Growth is no longer constrained by network deployments.

With Extreme Platform ONE, AI-driven automation, and standardized enterprise networking, Imsland and his team can now integrate acquisitions faster, support caregivers more effectively, and deliver a consistent resident experience from day one.

"Whether it's Platform ONE, AI, or preconfigured deployments, we're trying to be as agile as we can."