New Perspective Senior Living
How New Perspective Senior Living uses Extreme Platform ONE™ to create faster community onboarding and improve clinician productivity.
Industry: Healthcare
Region:
North America
Solutions: Extreme Platform ONE, Security, Wired, Wireless
In a 2024 study from LifeLoop, 84% of senior living leaders cited workforce shortages as one of the industry's biggest challenges. This underscores one of many reasons why technology has become essential to delivering high-quality resident care. As New Perspective Senior Living grows through acquisitions, every newly acquired community must be brought online quickly with secure, reliable networking that supports caregivers from day one.
Using Extreme switching and Wi-Fi 6E access points along with Extreme Platform ONE, New Perspective has standardized how it modernizes new communities, replacing residential-grade infrastructure with AI-assisted, repeatable deployments that reduce manual work, accelerate onboarding, and improve caregiver responsiveness.
50%
Faster Bedside Response Times
enabled by digital care workflows
25%
Faster Clinical Care Delivery
enabled by enterprise wireless networking
9
Newly Acquired Communities
Onboarded in just over one week, a process that previously could take a month or longer
AI-Powered
Automation and Preconfigured Network Deployments
Enable a lean IT team to scale faster
Shane Imsland
Senior IT Director, New Perspective Senior Living
New Perspective operates 48 senior living communities across eight states and plans to grow to nearly 100 communities through acquisitions over the next three years. Each acquisition presents the same challenge: rapidly replacing aging technology while maintaining uninterrupted care for residents.
Spanning independent living, assisted living, and memory care, many of New Perspective's newly acquired communities arrive with residential-grade networking, paper-based records, outdated physical security, and inconsistent infrastructure. Some also lacked modern access control and surveillance systems.
“Most of the communities we acquire are running Ubiquiti, a few Ruckus, and a lot of NETGEAR. It’s all residential grade,” Imsland said regarding legacy infrastructure in acquired communities. “We went in to upgrade one community that was previously using keypads and hard key locks, and they had no door access control or cameras.”
Replace residential-grade networking with enterprise-grade wired and wireless infrastructure
Standardize every newly acquired community
Maintain reliable connectivity for mission-critical applications for health monitoring of residents, including electronic health records, nurse call systems, and life-safety systems like push-button pendants
Modernize physical security
Scale deployments without adding IT headcount
Rather than rebuilding every network from scratch, New Perspective standardized deployments using Extreme Platform ONE. With AI-assisted automation and preconfigured network templates, the IT team can replicate proven designs across every new location, dramatically reducing deployment time and manual effort.
“To have everything preconfigured, or an AI that can say 'Set this up like that community' helps us build it out and cuts that timeframe, which is huge for us," said Imsland.
Reuse standardized network configurations
Preconfigure wired and wireless deployments before arriving onsite – saving hours and days of work.
Bring new communities online faster with less downtime
Reduce repetitive manual work for a lean IT organization
Reliable networking isn't just an IT improvement, it's directly improving resident care.
“For communities we're shifting from older, residential solutions to Extreme, it's a 25 percent improvement in care response times," said Imsland. "If a community is going from a paper records system to our Extreme network, that's a 50 percent improvement in those call-button response times.”
Improved caregiver response times by up to 50%
Segmented resident traffic from critical care systems
Modernized physical security across acquired communities
Created a consistent resident experience across every location
The new network has also opened new revenue opportunities.
“We're building ROI around our telecom stack," said Imsland. "I can literally have a switch where I turn on phone, cable and internet in a room and recharge for it. It becomes an NOI item instead of a cost.”
As New Perspective nearly doubles its footprint over the next three years, the company has transformed onboarding from a custom IT project into a repeatable operational process.
"Today, I can switch over nine communities in just over a week. Eventually, it will be 25 communities in two weeks," said Imsland.
With Extreme Platform ONE, AI-driven automation, and standardized enterprise networking, Imsland and his team can now integrate acquisitions faster, support caregivers more effectively, and deliver a consistent resident experience from day one.
"Whether it's Platform ONE, AI, or preconfigured deployments, we're trying to be as agile as we can."
Learn More About Extreme Platform ONE™
Simplify your network with unified management, expert support, and lower costs.