Bridging the Old and New for Improved Learning Experiences at University of Calabria

The University of Calabria in Italy, often abbreviated to UNICAL, needed a robust wireless solution for improved staff and student experience, as well as a unified solution to manage a complex, multi-vendor environment. Extreme Networks technology delivered on all these requirements and then some.

The University of Calabria (Italian: Università della Calabria) is a state-operated university located in the small town of Rende, on the outskirts of Cosenza. The central part of one of Italy's largest campuses, spanning across 200+ hectares of enchanting rural landscape, is uniquely situated along a 1.5 kilometers long suspension bridge which connects 14 departments, 300 labs and classrooms, offices, libraries, cinemas, theaters, etc. Here, more than 30.000 students study, work, and enjoy life on a campus that can be easily described as small student town on its own.

Despite the unique nature of the location, the challenges faced by UNICAL’s IT team were the ones that are commonly shared by many colleges and universities: a high-density wireless environment, limited visibility, complex manual configurations and troubleshooting, and on top of it all, budgetary constraints which require maximum efficiency, high return on investment (ROI) and extending the lifecycle of the equipment as much as possible.

The history with Extreme

For the University of Calabria, Extreme Networks has been the networking vendor of choice for many years, dating back to the times even before the acquisition of Netsight and Enterasys. Over the years, UNICAL has gone gradually through many generations of both wired and wireless solutions, including S-Series, C-Series, and Summit switches, and from Wi-Fi 2 up to Wi-Fi 6 access points. At all these different stages, Extreme Networks was able to guarantee the coexistence of various equipment and the continuity of services along a smooth migration path.

"There are two basic reasons as to why we have always valued our cooperation with Extreme. First is the excellent business relations and technical support, always available and eager to help, something we have not found with other vendors and what makes for a great added value. As for the technical side, we very much appreciate the speed and direction of the technology evolution, especially with the management software."
Luca Marozzo
Network Administrator, Università della Calabria

Bridging “the old” and “the new”

For more than last 15 years, the local IT team was able to manage the diverse and constantly-evolving environment easily and consistently with the help of ExtremeCloud IQ – Site Engine (formerly known as Extreme Management Center). Suffice to say, the solution is being used up to the present day to maintain granular control and enable gradual modernization of the multi-vendor network, without resorting to a costly and ever-challenging “rip-and-replace” approach.

 
"The ability to manage both the wired and wireless part of the network, in a detailed yet intuitive way, and not just Extreme devices but other vendors as well, makes a huge difference for us. We are able to monitor our network performance closely and support various connectivity needs throughout the campus, without spending too much time configuring each device. This agnostic approach not only supports different features, including Radius, but also allows us to eliminate vendor lock-in and enable the co-existence of different generation and models of access points, which is of great value to us."
Nicola Folino
IT Manager, Università della Calabria

Robust performance across the board

No modern campus can do without robust and secure wireless connectivity, at any time and any place. Most recently, the ExtremeCloud IQ – Site Engine solution enabled UNICAL to make a smooth transition to a new Wi-Fi solution, not only sporting a new generation of network devices, but also a completely different access point setup that enables better performance and higher redundancy. Today, with the combination of 850 new indoor and outdoor Wi-Fi 6 access points from Extreme, the University’s IT team is experiencing far better outcomes across the board.

"What we noticed right away is the ability of each access point to support a large number of clients, without any impact on the performance. On one particularly busy day, we counted around 10,000 concurrent users on the wireless network, with as many as 360 devices connected simultaneously to a single access point during peak time. What’s equally important, even if a disruption occurs, we are able to quickly identify it and nip the issue in the bud, before users even notice the discontinuity of service. Such granular and proactive visibility of our network helps us save around 60-70% of IT man-hours."
Nicola Folino
IT Manager, Università della Calabria

A whole new level of user experiences

The increased performance, stability, and coverage of the new wireless network has literally redefined the way UNICAL’s students and staff use connectivity. Whether something works well is best evidenced by the growing number of users. And the numbers in this case are looking particularly impressive. Many users have migrated from the wired network to the new Wi-Fi–in fact, the traffic on the wireless network has almost tripled since the upgrade and today constitutes the bigger part of all internet connections.

This translates into better digital services and new use cases supporting innovative teaching. For example, it is now possible to connect a number of different devices such as students’ laptops, teachers’ tablets, projectors etc. in large classrooms with 400 seats, while also enabling a more interactive approach (e.g. sharing lessons on MS Teams, using apps like Kahoot for active participation and involvement of students, wireless app payments at the canteen, etc.)

"The user response has been really positive, we no longer have any roaming or zoning problems. The new solution allowed us to extend the wireless connectivity in and around the university buildings along the entire, 1.5 kilometer bridge. In fact, our wireless network is so reliable that it’s been effectively used as a backup connectivity when we suffered an outage of the fiber optic at one of the departments."
Luca Marozzo
Network Administrator, Università della Calabria

Centralized traffic control and improved security

If reliability and performance of the new wireless network itself wasn’t enough, the implemented technology brought another added benefit for UNICAL’s IT department. By taking a different approach to network topology – changing from bridge-at-the-access-point to bridge-at-the-controller – Luca Marozzo and his colleagues not only managed to improve roaming capabilities at a high-density environment, but also centralized traffic control and improved network security.

"We saw great benefits from the new configuration, both in terms of having greater control over the traffic generated on the wireless part, and in terms of implementing certain security features, such as traffic isolation to prevent issues between various clients connecting to the same access point. It's also worth noting that the process of deploying the new infrastructure was very smooth and simple – we were able to completely overhaul our configurations all by ourselves, thanks to the clear and detailed solution documentation provided by Extreme," said Walter Curci, Network and Security Manager, Università della Calabria.

The confidence to grow even further

Far better performance, reliability and uptime of wireless network. Simplified management of a complex IT environment. Granular visibility and proactive troubleshooting that literally save hours of work. A flexible, open-protocol foundation that allows to operate a mixed-vendor infrastructure and protect IT investments by extending the life of older equipment. With all these benefits brought by Extreme technology, the University of Calabria have more confidence for whatever future may bring. And just like the students, the ambition of UNICAL’s IT department is to grow and improve. What’s next? The renewal of core and distribution layer, and the expansion of Wi-Fi to student dormitories, planned for the near future.