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ExtremeAnalytics Improves Customer Satisfaction and Delivers a Better Patient Experience

Published 18 Jul 2018

Indiana University Health is Indiana’s most comprehensive healthcare system. A unique partnership with Indiana University School of Medicine, one of the nation’s leading medical schools, gives patients access to innovative treatments and therapies. IU Health is comprised of hospitals, physicians and allied services dedicated to providing preeminent care throughout Indiana and beyond. To meet the mobile needs of a modern mission-critical hospital environment, IU Health chose Extreme Networks to replace their existing network infrastructure. The network visibility that the ExtremeAnalytics solution provides has enabled the hospital to deliver a consistent experience to all users, increase customer satisfaction and improve patient outcomes.

Technology Needs:

  •         Simple and easy way to manage and control the network
  •         Network and application visibility
  •         High-performance network to support BYOD and Wireless initiatives 365x24x7

Results of the new network solution include:

  •         Deployed a secure, reliable, high-performance network
  •         Centralized management, visibility and control of the entire network
  •         Enabled consistent user experience and improved patient satisfaction
  •         Improved decision making
  •         Reduced cost of managing the network

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