The Wireless Experience Rocks at The Glasshouse
Published: August 23, 2024
The Glasshouse International Centre for Music is a renowned music venue and cultural center in Gateshead, England. The center is comprised of three performance spaces and every year it welcomes more than two million visitors and a wide range of internationally famous artists.
To orchestrate successful events with active audience participation, The Glasshouse needed robust and reliable connectivity that could meet the evolving expectations of guests and clients. The network also needed the capability to handle sudden increases in online traffic during active events. Implementing a solution to address these concerns while maintaining seamless operations was critical to ensuring a positive business reputation and continuity.
Challenges
- Meet evolving expectations of guests and clients
- Ensure successful hybrid events with active audience participation
- Eliminate connectivity issues in high- density environment
My experience working alongside Extreme Networks and Aspire to enhance The Glasshouse's network infrastructure has been exceptional. From the outset it was clear that understanding our unique needs and challenges was a priority for them. Their teams demonstrated not only technical expertise but also a genuine commitment to ensuring our venue could offer unparalleled connectivity and security to our guests."
Extreme Solutions
- ExtremeCloud™ IQ
- ExtremeWireless™
- ExtremeSwitching™
Aspire Solutions
- Aspires Ultrafast Dedicated Connectivity (UDC)
Results
Enhanced Client Experience
- Eliminated connectivity issues will increase likelihood of clients re-booking with the venue
- Seamlessly transition from 100 Mbps to 10 Gbps within minutes
- Compatibility with on-premise or cloud-deployment options minimizes operating costs
Uninterrupted Connection
- Flexibility to handle sudden increases in user traffic due to active events
- Implemented solutions bring scalability support venue’s current and future business operations
- High-performance, stackable network switches enable secure segmentation and advanced policy features
Seamless Audience Participation
- Guests easily connect and participate in events, both in-person and virtually
- Enhanced security features ensure sensitive guest data is protected