CASE STUDY:
WISCONSIN CENTER DISTRICT

Technology Needs

  • A strong network infrastructure that will enable the venue to differentiate itself from competitors.
  • A connection that reaches throughout the three unique venues within the WCD.
  • The ability to track clients as they move throughout the building to provide stronger insights to enhance all visitor’s experiences.

Extreme Solution Components

  • ExtremeWireless™
  • ExtremeCloud™ IQ on AWS

World-Class Venue Transforms IT Into a Profit Center

The Wisconsin Center District is a convention, meeting, and event space in Milwaukee that has three diverse facility types including an exhibit hall, a sports arena, and a theatre. In order to remain competitive within their industry, the WCD looked into ways that technology could help them differentiate themselves from other venues.

As a result, they partnered with Extreme Networks in order to be able to meet their goals of being a world-class venue and turn their IT department into a profit center that would enhance the visitor’s experience.

“We will continue to use Extreme products because I think they innovate very well, and they are always coming out with the newest technologies. We really enjoy the collaboration we have with Extreme. Their support has been top-notch for us and we work very well with them. That really makes our job easier when we are trying to support our clients and guests.”

Steve Totzke, VP, Information Technology, Wisconsin Center District

Results

Ease of Management


  • Access to data that enables them to make informed decisions to enhance visitor experience.
  • Tools to help them address potential threats to connectivity before visitor’s devices are impacted

Gained Competitive Advantage


  • The ability to differentiate themselves from competitors due to the unique insights they can provide from their network.

Simplified Network Management


• Through ExtremeCloud IQ on AWS, WCD can manage the network in real time to better predict and address network performance issues.

 

“The tool suite that is offered to me within this application far outweighs all of the other different Wi-Fi platforms that I’ve used.”

Sean Colburn
IT Operations Manager, Wisconsin Center District

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