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Delivering a Unique Festival User Experience

Published 20 Sep 2018

Located in Achterhoek, the eastern region of the Netherlands, Zwarte Cross is one of the largest annual outdoor music and sports festivals in Europe. The event had over 220,000 total attendees at the 2018 festival, which took place from July 12th – 15th. The festival includes 33 stages, and spans a distance of 160 hectares across three villages and has 40,000 employees. As the festival grew and evolved the technology and communication needs did as well.

To support all these entities, continue to run a smooth, safe event, and to appease the mobile expectations of festival-goers, Zwarte Cross teamed up with Extreme Networks to design and deploy a purpose-built network solution for the 2018 festival.

Technology Needs

  • Ability to offer connectivity with limited mounting options and lack of fiber
  • Reliable Wi-Fi connectivity and improved mobile experience for festival goers
  • Support of event management assets and back-of-house staff
  • Visibility and understanding of network performance and usage

Results

  • Over 10,000 unique attendees connected to network
  • 6TBs of data transferred from Day 2 at festival main stage
  • Support of central festival functions, including ticketing, point of sale, and internal communications.
  • Overall quality, consistent wireless experience for guests and festival staff

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