Bayerische Zugspitzbahn Takes Extreme to New Heights

 

Imagine being on top of the world. Now imagine being on top of the world with high-performance networking. That is the experience Bayerische Zugspitzbahn is delivering to customers visiting the Zugspitze, an alpine mountain towering at nearly 10,000 feet with views of Germany, Austria, Italy, and Switzerland. Bayerische Zugspitzbahn provides transportation and hospitality services ranging from sightseeing to world-class skiing and other mountaintop attractions. Delivering a first-class customer experience in such a remote location is no easy feat. Any downtime means ticketing, hospitality, and other critical functions cease, leaving customers stranded above the clouds.


Challenges

  • Deliver reliable, resilient connectivity to end-users in extremely remote location
  • Eliminate downtime that could negatively impact critical functions, halt operations, and leave customers stranded
"We will continue to work with Extreme and even expand the relationship. In the last five years we have noticed the account team, the hardware support, customer support, everything was great, everything worked. That’s why we will definitely continue to develop the relationship."
Christoph Elsner
Head of IT, Bayerische Zugspitzbahn

Extreme Solutions

  • Extreme Fabric™
  • ExtremeSwitching™


Results

  • Stable, secure connectivity for all customer and operational services
  • Simplified management and network automation gives time and money back to IT team to focus on critical tasks
  • Enablement to further digitalize the company and streamline operations