Nicolas Cope

Nicholas Cope

Head of Customer Experience User Research and Data Analytics

Nicholas Cope is the Head of Extreme Networks' Customer Experience User Research and Data Analytics teams. He has driven domestic and international customer growth by improving customer experience research strategies, enhancing competitive intelligence techniques, and implementing data-driven customer-centric solution practices. He and his teams work diligently to help ensure Extreme Networks’ solutions positively impact customers and generate revenue. He consistently delivers customer-centric data-driven insights using various research methodologies and has successfully helped address new market opportunities, prioritize product features, spearhead operational improvements, and reduce the risk of product failure.