Solution’s Journey – The Ultimate Adventure

Nicholas Cope Head of Customer Experience User Research and Data Analytics Published 14 Jun 2022

The concept of the Hero’s Journey, as first described by mythologist Joseph Campbell in his book “The Hero with a Thousand Faces” and refined by Christopher Vogler in his book “The Writer’s Journey,” has become one of the most valuable tools available to modern screenwriters. The Hero’s Journey is the inspiration for our view of the Solution’s Journey.

Most people start with a unique concept and build a solution around it. This process is called design thinking, and it is a common approach to product development. However, we at Extreme Networks think differently. We minimize the risk of product failure by validating user needs through an enhanced process called solution thinking.

Whether it’s a revolutionary, transformative technology or the service where you want to expand your business, our customers are the driving force behind our products and services. And the process of solution thinking involves a journey of ideation, innovation, and information.

To fully illustrate the concept of a Solution’s Journey, we’ve created an infographic highlighting a solution thinking adventure of multiple steps.

Solutions Journey Infographic

You can grab the full PDF version of this infographic via the link below. So, please take a moment to download the PDF, print it out in full color, and display it in your office. And don’t forget to share it with all your techno colleagues and invite them along for the journey.

Download our Solutions Journey Infographic now!

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