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Universal APs Indoor


Flexible, Cloud-Managed, Premium-Tier Wi-Fi 7 Access Point

Product Highlights

  • Cloud-managed AP that simplifies deployment, operation, and management
  • AIOps for actionable Explainable ML insights to optimize performance
  • Mobile app to easily onboard, provision, and troubleshoot your wireless network
  • ExtremeCloud IQ and ExtremeCloud IQ Controller for cloud or on-premises

AP Features

Five-Radio Design

  • 2.4 GHz (4x4:4)
  • 5 GHz (4x4:4)
  • 6 GHz (4x4:4)
  • IoT Radio
  • IoT Radio

Operational Modes*

  • Mode 1: 2.4 GHz /5 GHz/6 GHz data radios
  • Mode 2: 5 GHz/6 GHz data radios + tri-frequency sensor
  • Mode 3: 5 GHz/5 GHz + 6 GHz data radio
  • Mode 4: 2.4 GHz/5 GHz + tri-frequency sensor
  • Mode 5: 5 GHz/5 GHz + 2.4 GHz data radio
  • Mode 6: 6 GHz/6 GHz + 5 GHz data radio

2x2 Tri-Frequency Sensor

Cellular Coexistence Filter (CCF)

  • Minimizes the impact of interference from cellular networks

Fully Functional with 802.3bt

Built-in PoE Failover or PSE Out

* Modes 2, 4, 5, 6 will be available in a future software release.

The AP5020  is an ExtremeCloud IQ-managed1, premium-tier Wi-Fi 7 access point (AP) that delivers enhanced wireless experiences, faster speeds, and a range of use cases. This AP is built on Extreme Universal Platform technology, enabling deployment flexibility, and it leverages ExtremeCloud IQ AIOps management to provide improved user experiences.

The AP5020 Wi-Fi 7 AP, with three 4x4:4 radios, provides high-efficiency, high-performance 802.11be aggregate data rates of up to 20 Gbps in the 6 GHz, 5 GHz, and 2.4 GHz bands. Designed for high density environments, such as schools, warehouses, healthcare facilities, and stadiums, the AP5020 is powerful and intelligent enough to provide the highest level of client services without compromising security. Despite advanced capabilities, the AP5020 can operate with fully featured performance capabilities using 802.3bt PoE, simplifying power capacity planning.

With more users, more devices, more applications, and more threats straining the infrastructure, the AP5020 was engineered to meet those challenges. The AP5020 combines powerful 802.11be Wi-Fi 7 technology, advanced security, and AIOps management capabilities together as an enterprise-class solution that allows you to deploy high speed, highly secure Wi-Fi into high-density environments.

Unlike other APs that scan only part time, the AP5020 features a dedicated 2x2 tri-frequency sensor that monitors for rogue devices full time, eliminating the risk of vulnerability and attacks. This tri-radio AP is capable of multiple operational modes, optimizing for maximum performance and security, and features additional dual IoT radios, removing complexity by supporting multiple simultaneous IoT use cases.

1 ExtremeCloud IQ license required


Previous generations of Wi-Fi introduced the 6GHz band for unlicensed operation, increasing the available spectrum by up to 1,200 MHz*, which is three times that of the existing usable spectrum. The 6 GHz band enables improved quality of service (QoS) in dense environments, new applications and use cases, and an improved user experience. Wi-Fi 7 (802.11be) introduces additional benefits across the 2.4 GHz, 5 GHz, and 6 GHz bands with reduced latency and jitter for time-sensitive networking applications. Wi-Fi 7 capabilities such as 320 MHz channels, 4K-QAM, and Multi-Link Operation (MLO) help enable superior speeds and high-density performance.

* Country dependent

In conjunction with Extreme centralized management software, cloud or on-premises, the AP5020 provides a rich set of data displayed through widgets, representing enhanced historical data or a combination of historical and current data. This provides context-specific granularity with perspective views for locations, network, APs, individual client devices, and policy roles. In each context, administrators can make a widget library. ExtremeCloud IQ CoPilot leverages Explainable Machine Learning (ML) insights and recommendations to help improve user experiences.

The AP5020 features the industry’s first software-defined Wi-Fi 7 AP that supports not only dual 5 GHz and dual 6 GHz capabilities, but also multiple additional software programmable modes to optimally manage radios to provide the highest level of client performance. The AP5020 is a tri-radio AP that can transmit with multiple combinations of three data radios across the 2.4 GHz, 5 GHz, and 6 GHz bands in addition to a dedicated tri-frequency sensor. The AP5020 intelligently monitors the software-configurable radios, enabling network managers to configure network RF technology based on the user environment and to configure the APs in different modes as required. The AP5020 features superior tri-frequency radio performance with a multiband filter that reduces interference and enables 5 GHz and 6 GHz operation across all available channels without restrictions.

The AP5020 delivers the highest level of security services, beginning with support for the latest Wi-Fi Alliance WPA3 security certifications. The AP5020 can act as an enforcement point for ExtremeCloud Universal ZTNA to provide seamless policy enforcement. Leveraging Extreme Fabric Attach securely automates provisioning and deployment by connecting to a Fabric Connect-enabled switch. Additionally, the AP supports a stateful L2-L7 DPI firewall for context-based access security, tri-frequency security, a private pre-shared key (PPSK), a location analytics sensor, and much more. The AP5020 also includes a unique 2x2 security sensor for rich insights and threat detection when paired with Extreme AirDefense.

The AP5020 is a Universal hardware platform that allows the user to choose the Wi-Fi operating system (OS). Either the ExtremeCloud IQ Engine OS or the ExtremeCloud IQ Controller Engine OS persona can be enabled as required. The desired persona can be selected at startup or changed later.

After the OS persona is selected, the AP5020 assumes the features or capabilities of the selected OS. When first booted, the AP5020 automatically connects to ExtremeCloud IQ to find its persona. The preprovisioned OS persona is then remotely enabled on the AP5020 system, eliminating the need for manual selection. As a Universal World SKU AP, the AP5020 allows customers, partners, and distributors to order one model for any region where Extreme Networks products are sold, replacing the age-old problem of country-specific models.

To support both IoT and guest engagement services, the AP5020 integrates Bluetooth to connect with IoT devices wirelessly to engage loyal customers with Apple iBeacon. Enterprises can use API-driven applications to send advertisements directly to shoppers, guests, and conference attendees. This makes it ideal for businesses to advertise their app download pages, captive portals, or site-specific information. The AP5020 features dual IoT radios, enabling multiple concurrent IoT use cases with improved performance and reduced complexity.


AP5020 Universal Wireless

Tri-radio indoor Universal Access Point with ultra high-density Wi-Fi 7 coverage and aggregate data rates up to 20 Gbps. Capable of running multiple operating systems for on-premises and/or cloud management. This 4x4:4 access point is fully functional using 802.3bt PoE.