End of Sale and End of Support

Extreme Networks strives to provide best-in-class products and services to meet our customer’s needs throughout all stages of the networks lifecycle. As technology and business needs evolve, there will be cases were older products and technologies no longer meet market requirements, therefore periodically, it becomes necessary to end the production and distribution of certain products. The decision to discontinue a product is based on a number of factors, including the availability of certain manufacturing components needed to continue production, a third-party manufacturer’s product discontinuation, or the introduction of a newer product with more advanced features and functionality.

In order to help our customers manage any End-of-Life transitions, including any implications for support, we developed the following standard guidelines for products reaching the End-of-Life phase of the lifecycle. Please see the sections below for more details. Extreme Networks may revise these guidelines from time to time at Extreme Networks sole discretion.

Products that have reached End of Sale (Excel)
Products that have reached End of Sale (PDF)
Products that have reached End of Service Life (EOSL)
Extreme Networks Support and End of Life Policy
Extreme Networks Software Lifecyle Policy and Key Dates

End of Sale

Extreme Networks considers a product at End of Sale when either it can no longer be ordered from Extreme Networks, or it is marketed as being End of Sale on the Extreme Networks web site. When possible Extreme Networks will either offer a more current revision of the same product or provide recommendations on a migration strategy.

Extreme Networks communicates product End of Sale through this webpage. Extreme Networks strives to notify customers 6 months in advance, when possible, through this online mechanism.

End of Support

End of Support is defined as when software is no longer available for download, GTAC no longer provides support for the defined product or software release, and hardware replacement is no longer provided. This policy applies to Extreme Networks manufactured products only (see section below on Third Party Product Support). Once a product has reached its End of Support date, Extreme Networks does not offer new service and support contracts for that product. The Extreme Networks product End of Support date is typically 5 years after the End of Sale date. Refer to the specific product End of Sale announcement for specific dates. Extreme Networks considers a product to be at End of Support when the published End of Support date is reached. This policy applies to Extreme Networks manufactured products only (see section below on Third Party Product Support)

Software Products / Releases

Extreme Networks supports the current major release and the previous major release of the software product (e.g., 3.2 and the previous release back 3.1), provided that the end-user customer continues to maintain an active service contract.

Third Party Product Support Policy

End of Sale and End of Support for third party product may vary from Extreme Networks policy, depending on the specific product and associated agreement that Extreme Networks has with the product manufacturer. Extreme Networks shall endeavor to communicate any deviations from the standard policy for third party product as appropriate to impacted Extreme Networks customers and partners.

Grey Market Advisory

Users of grey market products do not obtain the level of protection and service provided by authorized Extreme Networks Partners. Extreme Networks urges customers to take support and service into consideration when purchasing Extreme Networks products. Additional information is available in the Extreme Networks Grey Market Advisory.

If you have any questions about these products or the End of Life process in general, please contact your account representative or contact us for assistance.

Recent End of Sale Announcements

Print
FamilyProduct NameEnd of Sale Bulletin
ExtremeApplicationsAvaya Network Operating System Software and Trial LicenseAvaya Network Operating System Software and Trial License Bulletin
ExtremeApplicationsExtremeWireless WiNG Azara Cloud Subscription SKUExtremeWireless WiNG Azara Cloud Subscription SKU Bulletin
ExtremeApplicationsPV-50K-SYS and PV-V50K-SYSEOS bulletin for PV-50K-SYS and PV-V50K-SYS
ExtremeApplicationsIdentity EnginesEOS bulletin for Identity Engines
ExtremeApplicationsSoftware ReleasesSoftware Releases Bulletin
ExtremeApplicationsSoftware Trial and Uplift LicensesSoftware Trial and Uplift License Bulletin
ExtremeMobilityAP 8232, AP 8132, AP 6532, AP 8122, AP 6522M, AP 6521, AP 6511, TW-0511AP 8232, AP 8132, AP 6532, AP 8122, AP 6522M, AP 6521, AP 6511, TW-0511 Bulletin
ExtremeMobilityERS 3500 Model SwitchEOS bulletin for ERS 3500 Model Switch
ExtremeMobilityERS 4800 Model SwitchEOS bulletin for ERS 4800 Model Switch
ExtremeMobilityExtremeWireless -EU and 7622 7602 -WREOS bulletin for ExtremeWireless -EU and 7622 7602 -WR
ExtremeMobilityExtremeWireless 7522E NX5500E NX7510E VX9K ExpressEOS bulletin for ExtremeWireless 7522E NX5500E NX7510E VX9K Express
ExtremeMobilityExtremeWireless AP3805EOS bulletin for ExtremeWireless AP3805
ExtremeMobilityExtremeWireless AP3825EOS bulletin for ExtremeWireless AP3825
ExtremeMobilityExtremeWireless Rebranding WiNG -WR and APMEEOS bulletin for ExtremeWireless Rebranding WiNG -WR and APME
ExtremeMobilityExtremeWireless RFS-4010-00010-ZUS EOS Bulletin for ExtremeWireless RFS-4010-00010-ZUS
ExtremeMobilityExtremeWireless WiNG AP 6522, AP 6562, AP 7502 Access PointsExtremeWireless WiNG AP 6522, AP 6562, AP 7502 Access Points Bulletin
ExtremeMobilityExtremeWireless WS-AP3801i, WA-AP3805i/eEOS bulletin for ExtremeWireless WS-AP3801i, WA-AP3805i/e
ExtremeMobilityExtremeWireless WS-AP3801i, WS-AP3805i/e EOS bulletin for WS-AP3801i, WS-AP3805i/e
ExtremeMobilityIdentiFi Wireless C25 appliance, AP3715i/e access points, AP3705i access point and accessories IdentiFi Wireless C25 appliance, AP3715i/e access points, AP3705i access point and accessories Bulletin
ExtremeMobilityLegacy WiNG Power SuppliesEOS bulletin for Legacy WiNG Power Supplies
ExtremeMobilityLegacy WiNG Power Supplies and AntennasEOS bulletin for Legacy WiNG Power Supplies and Antennas
ExtremeMobilityWireless Accessories KT-6511EOS Bulletin for Wireless Accessories KT-6511
ExtremeMobilityWireless Accessories WS-xEOS Bulletin for Wireless Accessories WS-x
ExtremeMobilityWireless Demo KitEOS bulletin for Wireless Demo Kit
ExtremeMobilityWireless LAN 9100EOS bulletin for Wireless LAN 9100
ExtremeMobilityWS-CAB-RJ45EXT, WS-CAB-RPSMATERMEOS bulletin for WS-CAB-RJ45EXT, WS-CAB-RPSMATERM
ExtremeMobilityWireless LAN 9100 9132/9144EOS bulletin for Wireless LAN 9100 9132/9144
ExtremeMobilityZebra Branded WiNG -EU REDEOS bulletin for Zebra Branded WiNG -EU RED
ExtremeRoutingBR-6910-EAS-H-AC and BR-6910-EAS-H-DC chassisEOS notification BR-6910-EAS-H-AC and BR-6910-EAS-H-DC chassis
ExtremeRoutingBrocade® MLX/XMR seriesEOS bulletin for Brocade® MLX/XMR series
ExtremeRoutingCES/CER series, FRUs and accessoriesEOS bulletin for CES/CER series, FRUs and accessories
ExtremeRoutingMLX and XMR SeriesEOS bulletin for MLX and XMR Series
ExtremeRoutingMLX Router ModulesEOS bulletin for MLX Router Modules
ExtremeRoutingMLX/XMR 32 Slot Chassis and POS modulesEOS bulletin for MLX 32 chassis, XMR 32 chassis, POS Modules, POS Optics, FRUs
ExtremeRoutingMLXe 4x10-x 8x10-x 24x10-dmMLX Router Modules EOS Bulletin
ExtremeRoutingNetwork Advisor (BNA) suite of software productsEOS bulletin for Network Advisor (BNA) suite of software products
ExtremeRoutingVDX 67xx Software LicensesEOS bulletin for VDX 67xx Software Licenses
ExtremeSwitchingAddendum to S and SSA Series EOS notification - parts out of stock and immediate EOSAddendum to S and SSA Series EOS notification - parts out of stock and immediate EOS
ExtremeSwitching7100 Series7100 Series EOS Bulletin
ExtremeSwitchingX460 Versatile Interface Modules (VIMs) and Feature Pack X460 Versatile Interface Modules (VIMs) and Feature Pack Bulletin
ExtremeSwitching100Base-FX A4 Switches100Base-FX A4 Switches Bulletin
ExtremeSwitching10Gb USR SFP+ Optical Transceiver10Gb USR SFP+ Optical Transceiver Bulletin
ExtremeSwitching800 Series Switches800 Series Switches Bulletin
ExtremeSwitchingA4 Series SwitchesA4 Series Switches Bulletin
ExtremeSwitchingAccessory CablesEOS Bulletin for Accessory Cables
ExtremeSwitchingB5 SwitchesB5 Switches Bulletin
ExtremeSwitchingC5 & B5 TAA SwitchesC5 & B5 TAA Switches Bulletin
ExtremeSwitchingC5 SwitchesC5 Switches Bulletin
ExtremeSwitchingCES 2000 Series SwitchCES 2000 Series EOS Bulletin
ExtremeSwitchingD2 SwitchesD2 Switches Bulletin
ExtremeSwitchingEnterasys B3 and C3 Stackable ProductsEnterasys B3 and C3 Stackable Products Bulletin
ExtremeSwitchingEOS Announcement Zebra Branded PoEs and ReplacementsEOS bulletin for EOS Announcement Zebra Branded PoEs and Replacements
ExtremeSwitchingEPS-500 RPSEPS-500 RPS Bulletin
ExtremeSwitchingERS 4800 E-Rate codesEOS bulletin for ERS 4800 E-Rate codes AL4800E88-E6 and AL4800E89-E6
ExtremeSwitchingERS 5000 SeriesERS 5000 Series Bulletin
ExtremeSwitchingERS 5928GTS-PWR+EOS notification ERS 5928GTS-PWR+
ExtremeSwitchingERS 8300-8600-8800End of Service Life update bulletin for ERS 8300-8600-8800
ExtremeSwitchingERS Power CordsERS Power Cords Bulletin
ExtremeSwitchingEthernet Wall Switch ES-6510Ethernet Wall Switch ES-6510 Bulletin
ExtremeSwitchingEOS Date Extension for Fiber Patch Cables 9380xxx-3MEOS Date Extension for Fiber Patch Cables 9380xxx-3M
ExtremeSwitchingExtremeSwitching 8000 Series (formerly BlackDiamond)ExtremeSwitching 8000 Series Bulletin
ExtremeSwitchingI-Series SwitchesI-Series Switches Bulletin
ExtremeSwitchingK SeriesEOS Bulletin for K Series
ExtremeSwitchingMounting Options For D2 and 800 Series SwitchesMounting Options For D2 and 800 Series Switches Bulletin
ExtremeSwitchingS/K/7100 Optics 10GB-ERx, 10GB-LRx, and MUX-CWDM-01EOS Bulletin for S/K/7100 Optics 10GB-ERx, 10GB-LRx, and MUX-CWDM-01
ExtremeSwitchingReachNXT AC Power AdapterReachNXT AC Power Adapter Bulletin
ExtremeSwitchingS-Series Modular Switch Family and TAA models of the SSA Switch FamilyEOS Bulletin for S, SSA & TAA Series
ExtremeSwitchingS-Series S150 Class Satnd-Alone Switch (SSA)S-Series S150 Class Satnd-Alone Switch (SSA) Bulletin
ExtremeSwitchingSummit X250e and X450e Series SwitchesSummit X250e and X450e Series Switches Bulletin
ExtremeSwitchingSV-1252 and SV-3652 AppliancesSV-1252 and SV-3652 Appliances Bulletin
ExtremeSwitchingTAA Switch ModelsTAA Switch Models Bulletin
ExtremeSwitchingVSP Power CordsVSP Power Cords Bulletin
ExtremeSwitchingX430 Series SwitchX430 Series Switch Bulletin
ExtremeSwitchingX430 Series SwitchesEOS bulletin for X430 Series Switches
ExtremeSwitchingX440 SwitchesX440 Switches Bulletin
ExtremeSwitchingX460 SwitchesX460 Switches Bulletin
ExtremeSwitchingX460-24t Switch ModelsX460-24t Switch Models Bulletin
ExtremeSwitchingX460-24x Switch ModelsX460-24x Switch Models Bulletin
ExtremeSwitchingX460-48p Switch ModelX460-48p Switch Model Bulletin
N/AOEM Private Brand Models