End of Sale and End of Support

Extreme Networks strives to provide best-in-class products and services to meet our customer’s needs throughout all stages of the networks lifecycle. As technology and business needs evolve, there will be cases were older products and technologies no longer meet market requirements, therefore periodically, it becomes necessary to end the production and distribution of certain products. The decision to discontinue a product is based on a number of factors, including the availability of certain manufacturing components needed to continue production, a third-party manufacturer’s product discontinuation, or the introduction of a newer product with more advanced features and functionality.

In order to help our customers manage any End-of-Life transitions, including any implications for support, we developed the following standard guidelines for products reaching the End-of-Life phase of the lifecycle. Please see the sections below for more details. Extreme Networks may revise these guidelines from time to time at Extreme Networks sole discretion.

Products that have reached End of Sale and End of Support
Software Lifecycle

End of Sale

Extreme Networks considers a product at End of Sale when either it can no longer be ordered from Extreme Networks, or it is marketed as being End of Sale on the Extreme Networks web site. When possible Extreme Networks will either offer a more current revision of the same product or provide recommendations on a migration strategy.

Extreme Networks communicates product End of Sale through this webpage. Extreme Networks strives to notify customers 6 months in advance, when possible, through this online mechanism.

End of Support

End of Support is defined as when support and updates are no longer available for a product. This policy applies to Extreme Networks manufactured products only (see section below on Third Party Product Support). Once a product has reached its End of Support date, Extreme Networks does not offer new service and support contracts for that product. Typically the Extreme Networks product End of Support date is 5 years after the End of Sale date. Refer to the specific product End of Sale announcement for specific dates. Extreme Networks considers a product to be at End of Support when the published End of Support date is reached. This policy applies to Extreme Networks manufactured products only (see section below on Third Party Product Support).

Software Products / Releases

Extreme Networks supports the current major release and the previous major release of the software product (e.g., 3.2 and the previous release back 3.1), provided that the end-user customer continues to maintain an active service contract.

Third Party Product Support Policy

End of Sale and End of Support for third party product may vary from Extreme Networks policy, depending on the specific product and associated agreement that Extreme Networks has with the product manufacturer. Extreme Networks shall endeavor to communicate any deviations from the standard policy for third party product as appropriate to impacted Extreme Networks customers and partners.

Grey Market Advisory

Users of grey market products do not obtain the level of protection and service provided by authorized Extreme Networks Partners. Extreme Networks urges customers to take support and service into consideration when purchasing Extreme Networks products. Additional information is available in the Extreme Networks Grey Market Advisory.

If you have any questions about these products or the End of Life process in general, please contact your account representative or contact us for assistance.

Recent End of Sale Announcements

Product NameEnd of Sale Bulletin
ExtremeWireless AP3805EOS bulletin for ExtremeWireless AP3805
ExtremeWireless AP3825EOS bulletin for ExtremeWireless AP3825
ExtremeWireless 7522E NX5500E NX7510E VX9K ExpressEOS bulletin for ExtremeWireless 7522E NX5500E NX7510E VX9K Express
ExtremeWireless Rebranding WiNG -WR and APMEEOS bulletin for ExtremeWireless Rebranding WiNG -WR and APME
ExtremeWireless -EU and 7622 7602 -WREOS bulletin for ExtremeWireless -EU and 7622 7602 -WR
Zebra Branded WiNG -EU REDEOS bulletin for Zebra Branded WiNG -EU RED
ExtremeWireless WS-AP3801i, WA-AP3805i/eEOS bulletin for ExtremeWireless WS-AP3801i, WA-AP3805i/e
ERS 4800 E-Rate codesEOS bulletin for ERS 4800 E-Rate codes AL4800E88-E6 and AL4800E89-E6
EOS Announcement Zebra Branded PoEs and ReplacementsEOS bulletin for EOS Announcement Zebra Branded PoEs and Replacements
Wireless LAN 9100 9132/9144EOS bulletin for Wireless LAN 9100 9132/9144
Wireless LAN 9100EOS bulletin for Wireless LAN 9100
ERS 4800 Model SwitchEOS bulletin for ERS 4800 Model Switch
ERS 3500 Model SwitchEOS bulletin for ERS 3500 Model Switch
X430 Series SwitchesEOS bulletin for X430 Series Switches
ExtremeWireless WS-AP3801i, WS-AP3805i/e EOS bulletin for WS-AP3801i, WS-AP3805i/e
MLX/XMR 32 Slot Chassis and POS modulesEOS bulletin for MLX 32 chassis, XMR 32 chassis, POS Modules, POS Optics, FRUs
CES 2000 Series SwitchCES 2000 Series EOS Bulletin
MLXe 4x10-x 8x10-x 24x10-dmMLX Router Modules EOS Bulletin
ERS 5000 SeriesERS 5000 Series Bulletin
ERS Power CordsERS Power Cords Bulletin
Avaya Network Operating System Software and Trial LicenseAvaya Network Operating System Software and Trial License Bulletin
OEM Private Brand Models OEM Private Brand Models Bulletin
Software Trial and Uplift LicensesSoftware Trial and Uplift License Bulletin
VSP Power Cords VSP Power Cords Bulletin
SV-1252 and SV-3652 AppliancesSV-1252 and SV-3652 Appliances Bulletin
Enterasys B3 and C3 Stackable ProductsEnterasys B3 and C3 Stackable Products Bulletin
ExtremeSwitching 8000 Series (formerly BlackDiamond)ExtremeSwitching 8000 Series Bulletin
ExtremeWireless WiNG AP 6522, AP 6562, AP 7502 Access PointsExtremeWireless WiNG AP 6522, AP 6562, AP 7502 Access Points Bulletin
Summit X250e and X450e Series SwitchesSummit X250e and X450e Series Switches Bulletin
800 Series Switches800 Series Switches Bulletin
100Base-FX A4 Switches100Base-FX A4 Switches Bulletin
A4 Series SwitchesA4 Series Switches Bulletin
B5 SwitchesB5 Switches Bulletin
C5 SwitchesC5 Switches Bulletin
Mounting Options For D2 and 800 Series SwitchesMounting Options For D2 and 800 Series Switches Bulletin
D2 SwitchesD2 Switches Bulletin
EPS-500 RPSEPS-500 RPS Bulletin
I-Series SwitchesI-Series Switches Bulletin
ReachNXT AC Power AdapterReachNXT AC Power Adapter Bulletin
TAA Switch ModelsTAA Switch Models Bulletin
X460 Versatile Interface Modules (VIMs) and Feature Pack X460 Versatile Interface Modules (VIMs) and Feature Pack Bulletin
X440 SwitchesX440 Switches Bulletin
X460-24t Switch ModelsX460-24t Switch Models Bulletin
X460-24x Switch ModelsX460-24x Switch Models Bulletin
X460 SwitchesX460 Switches Bulletin
AP 8232, AP 8132, AP 6532, AP 8122, AP 6522M, AP 6521, AP 6511, TW-0511AP 8232, AP 8132, AP 6532, AP 8122, AP 6522M, AP 6521, AP 6511, TW-0511 Bulletin
ExtremeWireless WiNG Azara Cloud Subscription SKUExtremeWireless WiNG Azara Cloud Subscription SKU Bulletin
Ethernet Wall Switch ES-6510Ethernet Wall Switch ES-6510 Bulletin
IdentiFi Wireless C25 appliance, AP3715i/e access points, AP3705i access point and accessories IdentiFi Wireless C25 appliance, AP3715i/e access points, AP3705i access point and accessories Bulletin
X460-48p Switch ModelX460-48p Switch Model Bulletin
Software ReleasesSoftware Releases Bulletin
S-Series S150 Class Satnd-Alone Switch (SSA)S-Series S150 Class Satnd-Alone Switch (SSA) Bulletin
C5 & B5 TAA Switches C5 & B5 TAA Switches Bulletin
10Gb USR SFP+ Optical Transceiver10Gb USR SFP+ Optical Transceiver Bulletin
X430 Series SwitchX430 Series Switch Bulletin