Extreme Networks strives to provide best-in-class products and services to meet our customer’s needs throughout all stages of the networks lifecycle. As technology and business needs evolve, there will be cases were older products and technologies no longer meet market requirements, therefore periodically, it becomes necessary to end the production and distribution of certain products. The decision to discontinue a product is based on a number of factors, including the availability of certain manufacturing components needed to continue production, a third-party manufacturer’s product discontinuation, or the introduction of a newer product with more advanced features and functionality.
In order to help our customers manage any End-of-Life transitions, including any implications for support, we developed the following standard guidelines for products reaching the End-of-Life phase of the lifecycle. Please see the sections below for more details. Extreme Networks may revise these guidelines from time to time at Extreme Networks sole discretion.
Extreme Networks considers a product at End of Sale when either it can no longer be ordered from Extreme Networks, or it is marketed as being End of Sale on the Extreme Networks web site. When possible Extreme Networks will either offer a more current revision of the same product or provide recommendations on a migration strategy.
Extreme Networks communicates product End of Sale through this webpage. Extreme Networks strives to notify customers 6 months in advance, when possible, through this online mechanism.
End of Support is defined as when support and updates are no longer available for a product. This policy applies to Extreme Networks manufactured products only (see section below on Third Party Product Support). Once a product has reached its End of Support date, Extreme Networks does not offer new service and support contracts for that product. Typically the Extreme Networks product End of Support date is 5 years after the End of Sale date. Refer to the specific product End of Sale announcement for specific dates. Extreme Networks considers a product to be at End of Support when the published End of Support date is reached. This policy applies to Extreme Networks manufactured products only (see section below on Third Party Product Support).
Extreme Networks supports the current major release and the previous major release of the software product (e.g., 3.2 and the previous release back 3.1), provided that the end-user customer continues to maintain an active service contract.
End of Sale and End of Support for third party product may vary from Extreme Networks policy, depending on the specific product and associated agreement that Extreme Networks has with the product manufacturer. Extreme Networks shall endeavor to communicate any deviations from the standard policy for third party product as appropriate to impacted Extreme Networks customers and partners.
Users of grey market products do not obtain the level of protection and service provided by authorized Extreme Networks Partners. Extreme Networks urges customers to take support and service into consideration when purchasing Extreme Networks products. Additional information is available in the Extreme Networks Grey Market Advisory.
If you have any questions about these products or the End of Life process in general, please contact your account representative or contact us for assistance.
|Product Name||End of Sale Bulletin|
|ExtremeWireless AP3805||EOS bulletin for ExtremeWireless AP3805|
|ExtremeWireless AP3825||EOS bulletin for ExtremeWireless AP3825|
|ExtremeWireless 7522E NX5500E NX7510E VX9K Express||EOS bulletin for ExtremeWireless 7522E NX5500E NX7510E VX9K Express|
|ExtremeWireless Rebranding WiNG -WR and APME||EOS bulletin for ExtremeWireless Rebranding WiNG -WR and APME|
|ExtremeWireless -EU and 7622 7602 -WR||EOS bulletin for ExtremeWireless -EU and 7622 7602 -WR|
|Zebra Branded WiNG -EU RED||EOS bulletin for Zebra Branded WiNG -EU RED|
|ExtremeWireless WS-AP3801i, WA-AP3805i/e||EOS bulletin for ExtremeWireless WS-AP3801i, WA-AP3805i/e|
|ERS 4800 E-Rate codes||EOS bulletin for ERS 4800 E-Rate codes AL4800E88-E6 and AL4800E89-E6|
|EOS Announcement Zebra Branded PoEs and Replacements||EOS bulletin for EOS Announcement Zebra Branded PoEs and Replacements|
|Wireless LAN 9100 9132/9144||EOS bulletin for Wireless LAN 9100 9132/9144|
|Wireless LAN 9100||EOS bulletin for Wireless LAN 9100|
|ERS 4800 Model Switch||EOS bulletin for ERS 4800 Model Switch|
|ERS 3500 Model Switch||EOS bulletin for ERS 3500 Model Switch|
|X430 Series Switches||EOS bulletin for X430 Series Switches|
|ExtremeWireless WS-AP3801i, WS-AP3805i/e||EOS bulletin for WS-AP3801i, WS-AP3805i/e|
|MLX/XMR 32 Slot Chassis and POS modules||EOS bulletin for MLX 32 chassis, XMR 32 chassis, POS Modules, POS Optics, FRUs|
|CES 2000 Series Switch||CES 2000 Series EOS Bulletin|
|MLXe 4x10-x 8x10-x 24x10-dm||MLX Router Modules EOS Bulletin|
|ERS 5000 Series||ERS 5000 Series Bulletin
|ERS Power Cords||ERS Power Cords Bulletin|
|Avaya Network Operating System Software and Trial License||Avaya Network Operating System Software and Trial License Bulletin
|OEM Private Brand Models||OEM Private Brand Models Bulletin
|Software Trial and Uplift Licenses||Software Trial and Uplift License Bulletin
|VSP Power Cords||VSP Power Cords Bulletin|
|SV-1252 and SV-3652 Appliances||SV-1252 and SV-3652 Appliances Bulletin
|Enterasys B3 and C3 Stackable Products||Enterasys B3 and C3 Stackable Products Bulletin
|ExtremeSwitching 8000 Series (formerly BlackDiamond)||ExtremeSwitching 8000 Series Bulletin
|ExtremeWireless WiNG AP 6522, AP 6562, AP 7502 Access Points||ExtremeWireless WiNG AP 6522, AP 6562, AP 7502 Access Points Bulletin
|Summit X250e and X450e Series Switches||Summit X250e and X450e Series Switches Bulletin|
|800 Series Switches||800 Series Switches Bulletin|
|100Base-FX A4 Switches||100Base-FX A4 Switches Bulletin|
|A4 Series Switches||A4 Series Switches Bulletin|
|B5 Switches||B5 Switches Bulletin|
|C5 Switches||C5 Switches Bulletin|
|Mounting Options For D2 and 800 Series Switches||Mounting Options For D2 and 800 Series Switches Bulletin|
|D2 Switches||D2 Switches Bulletin|
|EPS-500 RPS||EPS-500 RPS Bulletin|
|I-Series Switches||I-Series Switches Bulletin|
|ReachNXT AC Power Adapter||ReachNXT AC Power Adapter Bulletin|
|TAA Switch Models||TAA Switch Models Bulletin|
|X460 Versatile Interface Modules (VIMs) and Feature Pack||X460 Versatile Interface Modules (VIMs) and Feature Pack Bulletin|
|X440 Switches||X440 Switches Bulletin|
|X460-24t Switch Models||X460-24t Switch Models Bulletin|
|X460-24x Switch Models||X460-24x Switch Models Bulletin|
|X460 Switches||X460 Switches Bulletin|
|AP 8232, AP 8132, AP 6532, AP 8122, AP 6522M, AP 6521, AP 6511, TW-0511||AP 8232, AP 8132, AP 6532, AP 8122, AP 6522M, AP 6521, AP 6511, TW-0511 Bulletin|
|ExtremeWireless WiNG Azara Cloud Subscription SKU||ExtremeWireless WiNG Azara Cloud Subscription SKU Bulletin|
|Ethernet Wall Switch ES-6510||Ethernet Wall Switch ES-6510 Bulletin|
|IdentiFi Wireless C25 appliance, AP3715i/e access points, AP3705i access point and accessories||IdentiFi Wireless C25 appliance, AP3715i/e access points, AP3705i access point and accessories Bulletin|
|X460-48p Switch Model||X460-48p Switch Model Bulletin|
|Software Releases||Software Releases Bulletin|
|S-Series S150 Class Satnd-Alone Switch (SSA)||S-Series S150 Class Satnd-Alone Switch (SSA) Bulletin|
|C5 & B5 TAA Switches||C5 & B5 TAA Switches Bulletin|
|10Gb USR SFP+ Optical Transceiver||10Gb USR SFP+ Optical Transceiver Bulletin|
|X430 Series Switch||X430 Series Switch Bulletin|