End of Sale and End of Service Life

Extreme Networks strives to provide best-in-class products and services to meet our customers’ needs throughout all stages of the network lifecycle. As technology and business needs evolve, there will be cases where older products no longer meet market requirements. The decision to discontinue a product is based on a number of factors, including the availability of certain manufacturing components needed to continue production, a third-party manufacturer’s product discontinuation, or the introduction of a newer product with more advanced features and functionality.

In order to help our customers manage any End-of-Life transitions, including implications for support, we developed the following standard guidelines and terminology for products in specific phases of the lifecycle. Extreme Networks may revise these guidelines from time to time at its sole discretion.

Aerohive Product that have reached End of Sale
Products that have reached End of Sale (Excel)
Products that have reached End of Sale (PDF)
Products that have reached End of Service Life (EOSL)

End of Sale

The product End of Sale (EOS) date is the last date that a product is available for sale through Extreme systems, while supplies last. When possible, Extreme will offer a newer revision of the same product or provide recommendations on a migration strategy. Extreme attempts to notify customers six months in advance of products going End of Sale, via this page and in partner communications.

End of Software Maintenance

The End of Software Maintenance (EOSM) milestone defines the date that software (firmware and applications) will stop providing enhancements and/or fixes for a product that is in the End of Life phase. During the Software Maintenance period, Extreme reserves the right to determine which defects will be fixed. Note that a software upgrade to a later release may be necessary to correct a reported problem. The table below defines the End of Software Maintenance period after End of Sale. Between EOSM and EOSL Extreme may provide security patches for critical issues at its sole discretion.

Software End of Software Maintenance (EOSM)
Applications 12 months after End of Sale
WiNG OS 24 months after End of Sale
Extreme Wireless OS 24 months after End of Sale
EXOS OS 24 months after End of Sale
BOSS/ERS OS 24 months after End of Sale
VOSS/VSP OS 24 months after End of Sale
SLX, NOS, NI 36 months after End of Sale

This table is from the Support and End of Life Policy document in PDF form on the Policies and Warranties page.

For information on End of Version Maintenance (EOVM) dates for software releases on the Extreme Portal, please reference the Software Lifecycle Policy document found on the Policies and Warranties page.

End of Service Life

The End of Service Life (EOSL) date is the last date to receive service and support for the product. After this date, all support services for the product are unavailable and the product becomes obsolete. Software and other product related information will be removed from the Extreme support website.  For more information, please see the Support and End of Life Policy document on the Policies and Warranties page. This policy applies to Extreme Networks manufactured products only (see section below on Third Party Product Support).

Third Party Product Support Policy

End of Sale and End of Service Life for third party products may vary from Extreme Networks policy, depending on the specific product and associated agreement that Extreme Networks has with the product manufacturer. Extreme Networks shall endeavor to communicate any deviations from the standard policy for third party product as appropriate to impacted Extreme Networks customers and partners.

Grey Market Advisory

Users of grey market products do not obtain the level of protection and service provided by authorized Extreme Networks Partners. Extreme Networks urges customers to take support and service into consideration when purchasing Extreme Networks products. Additional information is available in the Extreme Networks Grey Market Advisory.

If you have any questions about these products or the End of Life process in general, please contact your account representative
or contact us for assistance.

Recent End of Sale Announcements

Print
Posting dateFamilyProduct NameEnd of Sale Bulletin
7/15/20ExtremeSwitchingBrocade-branded Transceivers and Cables SKUsUpdate 5 to the EOS Notification of Brocade-branded Transceivers and Cables
7/15/20ExtremeWirelessOptics - Modular InterfacesS, K, 7100 Modular InterfacesEnd of Sale Notification - Optics - Modular InterfacesS, K, 7100 Modular Interfaces
7/1/20ExtremeSwitchingAH-SR-2224PEnd-of-Sale Notification for
AH-SR-2224P
4/15/20ExtremeWirelessidentiFi™ Wireless AP3915/16/17 and
WiNG AP7632/62 Access Points,
Licenses and Accessories
End-of-Sale Notification for
identiFi™ Wireless AP3915/16/17 and
WiNG AP7632/62 Access Points,
Licenses and Accessories
4/15/20ExtremeWirelessWiNG AP-7532, AP-7522 and AP-7562EOS bulletin for WiNG AP-7532, AP-7522 and AP-7562
3/16/20ExtremeSwitchingBrocade-branded Transceivers and Cables SKUs UpdateUpdate 4 to the End of Sale (EOS) Notification for Brocade-branded Transceivers and Cable SKUs
11/15/19ExtremeWirelessidentiFi™ Wireless AP3935/3965 Access Points,
Controllers, Licenses and Accessories
EOS bulletin for identiFi™ Wireless AP3935/3965 Access Points,
Controllers, Licenses and Accessories
11/15/19ExtremeWirelessWiNG AP-7622 and AP-7602EOS bulletin for WiNG AP-7622 and AP-7602
11/9/19ExtremeSwitchingBrocade-branded Transceivers and Cables - Update Update to the End-of-Sale (EOS) Notification of Brocade-branded Transceivers and Cables SKUs
8/30/19ExtremeSwitchingBrocade-branded Transceivers and Cables SKUs Update 2 to the End-of-Sale (EOS) Notification of Brocade-branded Transceivers and Cables SKUs
11/21/17ExtremeSwitchingAvaya Network Operating System Software and Trial LicenseAvaya Network Operating System Software and Trial License Bulletin
11/19/17ExtremeApplicationsExtremeWireless WiNG Azara Cloud Subscription SKUExtremeWireless WiNG Azara Cloud Subscription SKU Bulletin
8/1/18ExtremeApplicationsIdentity EnginesEOS bulletin for Identity Engines
1/21/19ExtremeApplicationsPV-50K-SYS and PV-V50K-SYSEOS bulletin for PV-50K-SYS and PV-V50K-SYS
4/22/15ExtremeApplicationsGeneral Software Releases update April 2015Software Releases Bulletin
12/15/16ExtremeMobilityAP 8232, AP 8132, AP 6532, AP 8122, AP 6522M, AP 6521, AP 6511, TW-0511AP 8232, AP 8132, AP 6532, AP 8122, AP 6522M, AP 6521, AP 6511, TW-0511 Bulletin
2/26/18ExtremeSwitchingERS 3500 Model SwitchEOS bulletin for ERS 3500 Model Switch
2/26/18ExtremeSwitchingERS 4800 Model SwitchEOS bulletin for ERS 4800 Model Switch
11/29/17ExtremeMobilityExtremeWireless 7522E NX5500E NX7510E VX9K ExpressEOS bulletin for ExtremeWireless 7522E NX5500E NX7510E VX9K Express
8/27/19ExtremeMobilityExtremeWireless Outdoor AP Mounting Gear KT-147407-01EOS bulletin for ExtremeWireless Outdoor AP Mounting Gear KT-147407-01
5/25/18ExtremeMobilityExtremeWireless AP3805EOS bulletin for ExtremeWireless AP3805
8/09/19ExtremeMobilityExtremeWireless AP3865EOS bulletin for ExtremeWireless AP3865
6/22/18ExtremeMobilityExtremeWireless AP3825EOS bulletin for ExtremeWireless AP3825
1/15/18ExtremeMobilityExtremeWireless -EU and 7622 7602 -WREOS bulletin for ExtremeWireless -EU and 7622 7602 -WR
3/1/18ExtremeMobilityExtremeWireless Rebranding WiNG -WR and APMEEOS bulletin for ExtremeWireless Rebranding WiNG -WR and APME
7/17/18ExtremeMobilityExtremeWireless RFS-4010-00010-ZUS EOS Bulletin for ExtremeWireless RFS-4010-00010-ZUS
12/11/17ExtremeMobilityExtremeWireless WiNG AP 6522, AP 6562, AP 7502 Access PointsExtremeWireless WiNG AP 6522, AP 6562, AP 7502 Access Points Bulletin
5/25/18ExtremeMobilityExtremeWireless WS-AP3801i, WS-AP3805i/e EOS bulletin for WS-AP3801i, WS-AP3805i/e
7/1/15ExtremeMobilityIdentiFi Wireless C25 appliance, AP3715i/e access points, AP3705i access point and accessories IdentiFi Wireless C25 appliance, AP3715i/e access points, AP3705i access point and accessories Bulletin
8/26/18ExtremeMobilityLegacy WiNG Power SuppliesEOS bulletin for Legacy WiNG Power Supplies
7/31/18ExtremeMobilityLegacy WiNG Power Supplies and AntennasEOS bulletin for Legacy WiNG Power Supplies and Antennas
4/30/19ExtremeMobilityMobile APImmediate End-of-Sale Notification Mobile AP
10/31/18ExtremeMobilityWireless Accessories KT-6511EOS Bulletin for Wireless Accessories KT-6511
10/29/18ExtremeMobilityWireless Accessories WS-xEOS Bulletin for Wireless Accessories WS-x
7/25/18ExtremeMobilityWireless Demo KitEOS bulletin for Wireless Demo Kit
12/5/17ExtremeMobilityWireless LAN 9100EOS bulletin for Wireless LAN 9100
7/22/18ExtremeMobilityWireless LAN 9100 9132/9144EOS bulletin for Wireless LAN 9100 9132/9144
1/21/19ExtremeMobilityWS-CAB-RJ45EXT, WS-CAB-RPSMATERMEOS bulletin for WS-CAB-RJ45EXT, WS-CAB-RPSMATERM
7/1/18ExtremeMobilityZebra Branded WiNG -EU REDEOS bulletin for Zebra Branded WiNG -EU RED
8/31/17ExtremeRoutingBR-6910-EAS-H-AC and BR-6910-EAS-H-DC chassisEOS notification BR-6910-EAS-H-AC and BR-6910-EAS-H-DC chassis
11/18/13ExtremeRoutingBrocade® MLX/XMR seriesEOS bulletin for Brocade® MLX/XMR series
11/18/13ExtremeRoutingCES/CER series, FRUs and accessoriesEOS bulletin for CES/CER series, FRUs and accessories
3/20/19ExtremeRoutingCES-2048CX, CER-2024C-RT, CER-2024F-RT and CER-2048CX-RTEOS bulletin for CES-2048CX, CER-2024C-RT, CER-2024F-RT and CER-2048CX-RT
2/15/19ExtremeRoutingCES-2048FX and CER-2048FX-RTEOS bulletin for CES-2048FX and CER-2048FX-RT
10/16/12ExtremeRoutingMLX and XMR SeriesEOS bulletin for MLX and XMR Series
4/27/18ExtremeRoutingMLX Router ModulesEOS bulletin for MLX Router Modules
9/4/12ExtremeRoutingMLX/XMR 32 Slot Chassis and POS modulesEOS bulletin for MLX 32 chassis, XMR 32 chassis, POS Modules, POS Optics, FRUs
4/28/18ExtremeRoutingMLXe 4x10-x 8x10-x 24x10-dmMLX Router Modules EOS Bulletin
5/18/19ExtremeRoutingMLXe MR Bundles Upgrade and Support Renewal Info v3EOS Bulletin for MLXe MR Bundles Upgrade and Support Renewal Info v3
8/28/18ExtremeRoutingNetwork Advisor (BNA) suite of software productsEOS bulletin for Network Advisor (BNA) suite of software products
1/12/19ExtremeRoutingVDX 67xx Software LicensesEOS bulletin for VDX 67xx Software Licenses
5/1/17ExtremeSwitching100Base-FX A4 Switches100Base-FX A4 Switches Bulletin
4/3/18ExtremeSwitching10Gb USR SFP+ Optical Transceiver10Gb USR SFP+ Optical Transceiver Bulletin
12/10/19ExtremeSwitching7100 Series7100 Series EOS Bulletin
6/30/17ExtremeSwitching800 Series Switches800 Series Switches Bulletin
6/30/17ExtremeSwitchingA4 Series SwitchesA4 Series Switches Bulletin
10/20/18ExtremeSwitchingAccessory CablesEOS Bulletin for Accessory Cables
12/19/18ExtremeSwitchingAddendum to S and SSA Series EOS notification - parts out of stock and immediate EOSAddendum to S and SSA Series EOS notification - parts out of stock and immediate EOS
12/31/16ExtremeSwitchingB5 SwitchesB5 Switches Bulletin
4/26/17ExtremeSwitchingC5 & B5 TAA SwitchesC5 & B5 TAA Switches Bulletin
12/31/16ExtremeSwitchingC5 SwitchesC5 Switches Bulletin
4/27/18ExtremeRoutingCES 2000 Series SwitchCES 2000 Series EOS Bulletin
2/15/19ExtremeRoutingCES-2024C and CES-2024FCES-2024C and CES-2024F EOS Bulletin
10/31/16ExtremeSwitchingD2 SwitchesD2 Switches Bulletin
10/31/12ExtremeSwitchingEAS, X150, X350, X450a SwitchesEnd of Sale Notification for EAS, X150, X350, X450a Switches
1/1/11ExtremeSwitchingEnterasys B3 and C3 Stackable ProductsEnterasys B3 and C3 Stackable Products Bulletin
6/13/18ExtremeSwitchingEOS Announcement Zebra Branded PoEs and ReplacementsEOS bulletin for EOS Announcement Zebra Branded PoEs and Replacements
11/26/18ExtremeSwitchingEOS Date Extension for Fiber Patch Cables 9380xxx-3MEOS Date Extension for Fiber Patch Cables 9380xxx-3M
10/31/16ExtremeSwitchingEPS-500 RPSEPS-500 RPS Bulletin
6/25/18ExtremeSwitchingERS 4800 E-Rate codesEOS bulletin for ERS 4800 E-Rate codes AL4800E88-E6 and AL4800E89-E6
11/21/17ExtremeSwitchingERS 5000 SeriesERS 5000 Series Bulletin
2/26/18ExtremeSwitchingERS 5928GTS-PWR+EOS notification ERS 5928GTS-PWR+
2/1/19ExtremeSwitchingEnd-of-Service-Life Update for ERS 8300/8600/8800 modules and
accessories
End of Service Life update bulletin for ERS 8300-8600-8800
11/21/17ExtremeSwitchingERS Models with included power cordsERS Power Cords Bulletin
2/21/17ExtremeSwitchingEthernet Wall Switch ES-6510Ethernet Wall Switch ES-6510 Bulletin
9/10/18ExtremeSwitchingBlack Diamond 8K Immediate End-of-Sale of BlackDiamond 8000 Series Switches USCAN EMEA LATAM
9/10/18ExtremeSwitchingBlack Diamond X8 Immediate End-of-Sale of BlackDiamond X8 Series Switches USCAN EMEA LATAM
5/17/19ExtremeSwitchingSoftware Licenses G3IPV6-LIC, C5L3-
LIC, 16496, 16497, 16498 and accessories 10950 and MUX-RACK-01
End-of-Sale Notification for Software Licenses G3IPV6-LIC, C5L3-
LIC, 16496, 16497, 16498 and accessories 10950 and MUX-RACK-01
4/24/15ExtremeSwitchingI-Series SwitchesI-Series Switches Bulletin
10/29/18ExtremeSwitchingK SeriesEOS Bulletin for K Series
7/1/17ExtremeSwitchingMounting Options For D2 and 800 Series SwitchesMounting Options For D2 and 800 Series Switches Bulletin
5/30/19ExtremeSwitchingONA 1101GTONA 1101GT Bulletin
3/31/16ExtremeSwitchingReachNXT AC Power AdapterReachNXT AC Power Adapter Bulletin
1/14/19ExtremeSwitchingS/K/7100 Optics 10GB-ERx, 10GB-LRx, and MUX-CWDM-01EOS Bulletin for S/K/7100 Optics 10GB-ERx, 10GB-LRx, and MUX-CWDM-01
10/29/18ExtremeSwitchingS-Series Modular Switch Family and TAA models of the SSA Switch FamilyEOS Bulletin for S, SSA & TAA Series
10/1/15ExtremeSwitchingS-Series SSA-G1018-0652 S150 Class Stand-Alone Switch (SSA)S-Series S150 Class Satnd-Alone Switch (SSA) Bulletin
7/1/13ExtremeSwitchingSummit X250e and X450e Series SwitchesSummit X250e and X450e Series Switches Bulletin
3/1/17ExtremeSwitchingSV-1252 and SV-3652 AppliancesSV-1252 and SV-3652 Appliances Bulletin
6/16/17ExtremeSwitchingSummit X480 X670 X670V TAA Switch ModelsTAA Switch Models Bulletin
5/30/19ExtremeSwitchingVSP 4450GSX DCVSP4450GSX DC Bulletin
5/30/19ExtremeSwitchingVSP4850VSP4850 Bulletin
5/21/18ExtremeSwitchingVSP Models with included power cordsVSP Power Cords Bulletin
3/30/18ExtremeSwitchingX430 Series SwitchesEOS bulletin for X430 Series Switches
10/31/16ExtremeSwitchingX440 SwitchesX440 Switches Bulletin
12/31/16ExtremeSwitchingX460 SwitchesX460 Switches Bulletin
7/1/17ExtremeSwitchingX460 Versatile Interface Modules (VIMs) and Feature Pack X460 Versatile Interface Modules (VIMs) and Feature Pack Bulletin
2/19/16ExtremeSwitchingX460-24t Switch ModelsX460-24t Switch Models Bulletin
7/11/16ExtremeSwitchingX460-24x Switch ModelsX460-24x Switch Models Bulletin
2/21/17ExtremeSwitchingX460-48p Switch ModelX460-48p Switch Model Bulletin
11/21/17ExtremeSwitchingOEM Private Brand modelsOEM Private Brand models Bulletin
4/30/19ExtremeSwitchingEOS Update for S-Series Modular Switches and SSA (TAA) SwitchesEOS Update for S-Series Modular Switches and SSA (TAA) Switches
4/30/19ExtremeSwitchingEOS Update for K-Series SwitchesEOS Update for K-Series Switches
3/30/19ExtremeSwitchingBrocade-branded Transceivers and CablesUpdate to the EOS Notification of Brocade-branded Transceivers and Cables
5/21/19ExtremeSwitchingEOS Update for 7100 SwitchesEOS Update for 7100 Switches
6/15/19ExtremeSwitchingEOS S-Series SSA platforms and TAA model of Purview Application
Sensor
EOS S-Series SSA platforms and TAA model of Purview Application
Sensor
6/26/19EOS T5 PowerBroadbandEOS T5 PowerBroadband
12/21/18EOS T5 PowerBroadband v2EOS T5 PowerBroadband v2

AEROHIVE MILESTONES FOR END OF LIFE POLICY

The foregoing policies apply for Aerohive hardware and software products and Client Service Offerings, as well as to derivatives products, across all sales regions and territories, and to all Aerohive end customers and partners.

END-OF-LIFE POLICY

Aerohive will, from time to time, have products that reach the end of their life or product lifecycle. Aerohive follows a distinct process for these end-of-life products, starting with a communication that goes to customers and channel partners announcing an end-of-product sale six months after the end-of-life announcement. After an end of sale, the product will be supported for five more years. However, after five years it will be categorized as an end-of-life product, and at that point Aerohive will cease to provide bug fixes and offer replacement hardware for the EOL product.

AEROHIVE END-OF-LIFE PRODUCT LISTING

Access Points

ProductEnd-of-Life AnnouncementEnd-of-SaleEnd-of-Support / End-of-LifeReplacement Product
ATOM AP30 3-PackJan 10, 2020Jan 10, 2020N/AATOM AP30 Single Pack
AP20Oct 4, 2010Apr 4, 2011Apr 4, 2016AP122
AP28Oct 4, 2014Apr 4, 2011Apr 4, 2016AP340
AP110Jan 27, 2014July 26, 2014July 26, 2019AP122
AP120Apr 19, 2013Oct 18, 2013Oct 18, 2018AP122
AP121Feb 1, 2017Aug 1, 2017Aug 1, 2022AP122
AP122XOct 1, 2019Mar 31, 2020Mar 31, 2025AP305CX
AP130Oct 1, 2019July 31, 2020July 31, 2025AP305C
AP141Feb 1, 2017Aug 1, 2017Aug 1, 2022AP245X
AP170Jul 6, 2015Jan 6, 2016Jan 6, 2021AP1130
AP230Oct 1, 2019July 31, 2020July 31, 2025AP305C
AP410C
AP245XOct 1, 2019Mar 31, 2020Mar 31, 2025AP305CX
AP320Nov 15, 2012May 15, 2013May 15, 2018AP330
AP340Nov 15, 2012May 15, 2013May 15, 2018AP350
AP330Nov 18, 2016May 18, 2017May 18, 2022AP250
AP350Nov 18, 2016May 18, 2017May 18, 2022AP245X

AP370Apr 5, 2016Oct 5, 2016Oct 5, 2021AP250
AP390Apr 5, 2016Oct 5, 2016Oct 5, 2021AP250

AP245X
AP550Oct 1, 2019Mar 31, 2020Mar 31, 2025AP510C (AP650)
AP630Oct 1, 2019July 31, 2020July 31, 2025AP410C
AP1130Oct 1, 2019July 31, 2020July 31, 2025AP460C
AP460S6C
AP460S12C

Routers & Switches

ProductEnd-of-Life AnnouncementEnd-of-SaleEnd-of-Support / End-of-LifeReplacement Product
BR100Nov 18, 2016May 18, 2017May 18, 2022XR200P
BR200Nov 18, 2016May 18, 2017May 18, 2022XR200P
BR200LTENov 18, 2016May 18, 2017May 18, 2022XR200P
BR200-WPOct 17, 2017May 17, 2018Jan 17, 2023XR200P
SR2024Apr 7, 2014Apr 7, 2014Apr 7, 2019SR2224P
SR2024POct 8, 2018Feb 28, 2019Feb 28, 2024SR2224P
SR2124PAug 27, 2018Dec 1, 2018Jan 28, 2024SR2324P
SR2148PAug 27, 2018Dec 1, 2018Jan 28, 2024SR2348P

Management

ProductEnd-of-Life AnnouncementEnd-of-SaleEnd-of-Support / End-of-LifeReplacement Product
EVCO SKUsJan 24, 2020Jan 24, 2020N/AExtreme Networks’ Product Evaluation
Program (PEP)
AH-HMNG-VA Jan 24, 2020Jan 24, 2020N/AN/A
1U-Appliance for HiveManager & Virtual GatewayJul 10, 2018Jan 7, 2019Jan 7, 2024HiveManager Virtual Appliance and VPN Gateway Virtual Appliance
Client ManagementJan 1, 2016Jan 1, 2016Apr 1, 2021N/A
GuestManagerFeb 12, 2013Feb 12, 2013Feb 12, 2016HiveManager Public Cloud, HiveManager Private Cloud, HiveManager Local Cloud, or A3</small
HiveManager 1U
Appliance
Apr 19, 2013Apr 19, 2013Apr 19, 2016HiveManager NMS
Virtual Appliance or
HiveManager 1U High
Capacity Appliance
HiveManager 2U NMS ApplianceNov 15, 2013Nov 15, 2013Nov 15, 2017HiveManager NMS
Virtual Appliance
HiveManager Classic On-Premises Oct 1, 2019Mar 31, 2020Mar 31, 2025HiveManager Private Cloud
HiveManager Classic Online (Public Cloud)Oct 1, 2019Mar 31, 2020Mar 31, 2023HiveManager Public Cloud
HiveManager Classic Virtual Gateway Virtual Appliance (VG VA)Oct 1, 2019Mar 31, 2020Mar 31, 2025Talk to your Aerohive / Extreme Networks Sales Representative
HiveManager NG Perpetual License & Support
(For New Customer Orders)
Oct 8, 2018Dec 31, 2018N/AReplacement products contain both a subscription-based license and a termed support contact (Select or Partner), and are currently supported on the HiveManager Portable Cloud (NGVA).
ID ManagerOct 1, 2019Mar 31, 2020Mar 31, 2023HiveManager Public Cloud, HiveManager Private Cloud, HiveManager Local Cloud, or A3</small
Student ManagerSep 8, 2016Mar 10, 2017Mar 10, 2022N/A

Support

ProductEnd-of-Life AnnouncementEnd-of-SaleEnd-of-Support / End-of-LifeReplacement Product
HiveCare Connect, HiveCare Callback, HiveCare PreferredJul 1, 2019Jan 1, 2020N/AHiveCare Community
Classic (8×5) Support ProgramJun 9, 2016Jul 7, 2016Jul 7, 2016Universal 24/7 Support; please read announcement here.
Cloud-Enabled VPN GatewayApr 1, 2015Apr 1, 2015Apr 1, 2020VPN Gateway Virtual Appliance
Select Model Specific Support SKUsJun 9, 2016Jul 7, 2016Jul 7, 2016Universal 24/7 Support; please read announcement here.
Incident PacksOct 2, 2010Apr 4, 2011Apr 4, 2011Standard Support
Contracts