Meeting the Critical Demands of the Industry Driven by the COVID-19 Pandemic
How the world purchases products is changing rapidly, and in some respects these changes are permanent. To ensure relevancy and profitability, retail businesses must seamlessly adapt to the new set of challenges and goals in front of them. This means finding creative ways to maintain organizational business continuity while reconfiguring how they can deliver quality, safe, valued-added customer experiences. Digital transformation efforts that were once viewed as a ‘nice to have’ for retail businesses are accelerating, now viewed as integral to future success.