Customer Portal


Login to your account to manage your products and more.

Open and monitor support cases, activate products, and evaluate and upgrade your products and services.

Download and Install


Access the latest firmware, software, release notes, manuals & more.

Stay up-to-date with the latest releases, updates and supporting documentation.

Product Registration


Register your product as an important part of the warranty process. 

Your registration ensures we can provide support in a fast, efficient and effective manner.

“It just amazes me about how fast GTAC is with the answers to all my support questions. There is no other company that I am aware of that has this type of service.”

Sonny Langhurst, Douglas County
Public Utility District

“Our experience with working with Enterasys’s GTAC has been very positive. Our support calls to Enterasys are resolved quickly when compared to other call centers.”

Matthew McEwen
Stephens Support