Colruyt Optimizes Customer Experience with ExtremeCloud IQ
Published: August 30, 2023
Colruyt Group, one of the largest retailers in Belgium, Luxembourg, and France, operates more than 600 stores ranging from supermarkets to gas stations to apparel. The company is also a supplier of products to hundreds of independent retailers across Western Europe. Colruyt maintains a significant e-commerce presence across Europe, and its subsidiaries include more than 40 consumer and business brands.
Challenges
- Scalable network that grows alongside business growth
- Increased bandwidth and capacity for increasing number of connected devices
- Better insight into network performance and analytics for actionable data
"We have been making use of Extreme’s technology for many years. The intuitive cloud platform will support our experts in managing our wireless environment and provide a stable and performant wireless solution for our business."
Extreme Solutions
- ExtremeCloud™ IQ
- Extreme Wireless™
- Extreme Premier Services
Results
Seamless and Reliable Connectivity
- Installation of over 10,000 Extreme Wireless Wi-Fi 6 APs guarantees seamless mobile experience across operational locations
- Connectivity for thousands of end users and their devices in shops, offices, and warehouses
Unrivaled Network Insights
- Clear, consolidated insight and analytics of wireless network performance helps optimize operations and customer experience
- Proactively detect anomalies, suggest potential solutions, and address issues before they become problems
- Avoid major outages and minimize downtime
Comprehensive Support Team
- Personal team of experts that provide 24/7/365 support of deployment, management, and development of network