Designed to Enforce Application Performance

BlackDiamond 12804C provides deterministic performance independent of which features are enabled.

• Quality of Service (QoS) and performance providing application scalability
• System scalability for multicast applications
• Scalable management through extensibility

Voice-Class Availability

A high-performance network connection, whether used to connect PCs and IP telephones at the access layer or to interconnect servers in a cluster, is only useful if it is also highly available. BlackDiamond 12804C allows every active component (including the operating system) to be upgraded without taking the switch out of service. BlackDiamond 12804C also utilizes ExtremeXOS^®—the industry-leading modular operating system from Extreme Networks^® that raises the availability of the switch. Network level resiliency protocols are added to increase the availability of the network.

• Redundant hardware design
• ExtremeXOS modular operating system
• High availability network using Ethernet Automatic Protection Switching (EAPS)

Resiliency Under Attack

BlackDiamond 12804C delivers a new level of security to Ethernet core networking. BlackDiamond 12804C complements the perimeter firewalls by protecting the "soft interior" of the network that currently goes unprotected. Utilizing the industry's most advanced CLEAR-Flow Security Rules Engine, BlackDiamond 12804C can be programmed to automatically detect and mitigate security threats in seconds.

• Threat detection and response with CLEAR-Flow Security Rules Engine
• Layer 3 Virtual Switching to separate customer domains
• Hardened network infrastructure

The BlackDiamond 12804 switch has six slots, two of which provide control- and data-plane resiliency with redundant management and switching module (MSM-5). Eight I/0 slots can be used for a mix of I/O modules.

• BlackDiamond 12800 MSM-5: Switch fabric and Control module
• BlackDiamond 12800 GM-20XT: for 10/100/1000BASE-TX connectivity or 1000BASE-X SFP connectivity
• BlackDiamond 12800 XM-2X: for 10G connectivity

Both AC and DC PSU are supported

Enterprise Core

BlackDiamond 12804C provides the small to medium enterprise with an ideal core switch solution that satisfies their complete network needs. The CLEAR-Flow Security Rules Engine and Layer 3 Virtual Switching capability of BlackDiamond 12804C have set the bar for core security. The extensibility offered by ExtremeXOS allows the enterprise core to be tightly integrated with best-in-class security products.

Traditional Aggregation layer

While Extreme Networks believes that a two-tier network is a simpler approach, the layout of a building or campus wiring plan sometimes requires an aggregation layer. This layer typically aggregates gigabit or 10 gigabit uplinks from edge switches and connects up to the core through gigabit and/or 10 Gigabit Ethernet uplinks. The BlackDiamond 12804C switch addresses the need for high-performance and fault-tolerance connectivity required for the aggregation layer.

Warranty Policies

If a problem should occur during the applicable warranty period, please follow the processes detailed below. Extreme Networks warranty coverage is detailed in the warranty card that ships with the product. The warranty period is measured from the date the product is shipped from Extreme Networks.

Warranty Process

Please contact your local Extreme TAC via phone, email or web.

Please have the following information available:

• Product number (example, Summit^® X650)
• Serial number of the product (on the outside of the product, or can be viewed via the CLI)
• Complete description of the product failure

If the problem requires that the product be shipped back to Extreme Networks, ensure that you have obtained a Return Merchandise Authorization (RMA) number, and note this RMA number on the box, when you ship the defective unit back to the appropriate Extreme Networks location.

Warranty Notice

Extreme Networks reserves the right to modify the terms of the warranties offered with any product. Please ask your Extreme Networks representative for the warranty terms that will apply to your Extreme Networks product.

For product-specific warranty information, go to: