eSupport Transition

The eSupport site was decommissioned on February 13, 2017.

Support Contracts (all products) and Downloads / Licensing for ExtremeXOS (BlackDiamond, Summit, E4G) have moved to the new Extreme Portal.


The new Extreme Portal is not single sign-on; when you reset your Extreme Portal password, your current Extranet/PartnerNet password will not be affected.


If you already have your log on credentials for the new Extreme Portal please use one of the following links to continue directly to DownloadsLicensingCase ManagementService Contracts or the Extreme Portal Support homepage. Otherwise, please follow the steps below.

If you encounter any problems, please contact GTAC for help.

You will find many improved features in the new Extreme Portal, including:

  • Enhanced Case Management
  • Unified Search
  • Viewing of Support Contracts

Feel free to explore!