As with any type of communications network, problems with WLAN networks arise that might require attention from an administrator. Client connectivity issues often arise that might be the result of improper implementation of WLAN security. In this booklet, you will learn about troubleshooting best practices and how to focus on layer 1 and layer 2 when investigating Wi-Fi problems. Being able to investigate roaming problems as well as monitor channel utilization is key to maintaining good WLAN health.

You will also learn WLAN troubleshooting strategies from a security perspective. Although this booklet is not meant to be a step-by-step diagnostic guide, you will learn about many common WLAN problems and suggested resolutions. We will also discuss many of the freeware and commercial WLAN troubleshooting tools that are available. Finally, we will review some of the most useful Aerohive diagnostic tools and CLI commands.