For 55 years, Northcott Hospitality has been building, developing and operating hotels and restaurants throughout the United States. The chain has increased from 35 to 200 locations that are either open or under development, with 64 properties alone in Minnesota. As the AmericInn hotel chain grew, so did its guests’ expectations for Wi-Fi connectivity. As such, Northcott Hospitality sought to deploy proven, reliable Wi-Fi solutions at their locations. One of these locations was the AmericInn Hotel and Suites in Winona, Minnesota, a 70 room hotel that offers an array of services and amenities, but this quality of experience needed to be extended to guests’ mobile and digital expectations as well. The evaluated multiple networking vendors and ultimately chose Extreme Networks to deploy a new wireless network.
Benefits of the new network solution include:
Improved guest satisfaction scores
Dramatic increase in Wi-Fi connectivity without increase in cost
Enhanced network performance and coverage
Easy troubleshooting and network monitoring via Thinix