Every year IT teams set new goals to continue their digital transformation journey. There are two main objectives that digital transformation aims to help your organization reach, improved operational efficiency and enhanced customer experience.
To achieve those objectives, IT teams need to modernize their network and find ways to incorporate new technologies that will help them improve productivity. As these new technologies are introduced, the network often grows more complex and challenging to manage. This is where machine learning and artificial intelligence can help your IT team simplify your network and improve overall performance to reach your operational efficiency objectives and good customer experiences.
With ML/AI as part of your network management strategy, you can use historical data about past events to predict future ones with high accuracy, allowing you to proactively prevent network outages before they even happen or at least take steps toward mitigating their effects.
With ML/AI, you can achieve a higher level of network performance, reliability, and availability. You’ll also be able to use your network to its fullest potential while freeing up valuable human resources for other tasks.
No matter what industry you are in, user experience is critical. Whether you are trying to support staff, customers, students, fans, or more, ML/AI technology can help your organization improve their digital experience.
For more information, check out the Use Cases for Network AIOps and how ML/AI technology is already impacting different industries.
For more information about ExtremeCloud IQ CoPilot, the networking AIOps solution offered by Extreme Networks built to help you improve IT operations, visit our product page.
Watch our webinar, where we cover how CoPilot can help IT teams be everywhere at once to ensure optimal user experiences: On-Demand Webinar