Diagnostic Tools

Assisted Remediation Tool (ART) Wizard

Avoid the configuration complexity of Assisted Remediation deployments.

The Assisted Remediation Tool (ART) Wizard is a network administrator with a complete configuration guide to implement Assisted Remediation on an existing network.
Download ART   |   ART documentation

AirRanger

AirRanger enables end-users to seamlessly analyze the air quality from a Windows-based client perspective.

This tool analyzes RF signal quality, RF coverage gaps, support multi-vendor access point coverage, and much more.
Download AirRanger

Policy Hit Accounting Tool

Generate graphs of policy hits for a set of policy enabled devices.

After NetSight® Policy Manager is used to enforce a set of roles, services, and rules on a device, the Policy Hit Accounting tool can be used to generate a graph of these roles, services, and rules being hit by the traffic received on the switch.
Download Policy Hit Accounting Tool   |   Policy Hit Accounting Tool documentation

Software and firmware updates

Access secure and speedy access to mission-critical or planned upgrades.

The software and firmware updates ensure your equipment is running the latest release in product firmware and software. In addition, SupportNet provides for online web accounts, automatic notification of releases, and toll-free 24-hour phone support.

XSR Configuration Guide
Firmware and Release Notes
Driver Library
MIB Library

Additional software tools

The following tools are provided for troubleshooting and other uses. Please note that Extreme Networks does not provide any warranty for these tools, express or implied. Technical Support may be made available on a commercially reasonable basis by Extreme Networks in its sole discretion.

Details
Title
Version/
Date Posted
Link
EDirectory
Allows manipulation of Enterasys Networks SecureFast and 802.1Q technologies directory.
1.05.04 /
24 Nov 2008
Windows Version
Windows 2000/XP/Vista, Windows Server 2000/2003/2008
ETroubleshoot
Provides an interface to diagnostic tools designed for Enterasys Networks SecureFast and 802.1Q technologies.
1.08.07 /
4 Nov 2008
Windows Version
Windows 2000/XP/Vista, Windows Server 2000/2003/2008
EAddress
Allows manipulation of Windows ARP cache.
1.02.04 /
24 Nov 2008
Windows Version
Windows 2000/XP/Vista, Windows Server 2000/2003/2008
ENGFormat
Allows manipulation of Enterasys Networks NetSight Generated Format files (*.ngf).
1.03.05 /
24 Nov 2008
Windows Version
Windows 2000/XP/Vista, Windows Server 2000/2003/2008
EDFormat
Allows manipulation of Enterasys Networks Definition Format files (*.def).
1.02.10 /
27 Apr 2009
Windows Version
Windows 2000/XP/Vista, Windows Server 2000/2003/2008
EFFormat
Allows manipulation of Fingerprint files (*.xml).
1.00.04 /
27 Apr 2009
Windows Version
Windows 2000/XP/Vista, Windows Server 2000/2003/2008
EDHCPFingerprint
Allows manipulation of DHCP fingerprints.
1.00.05 /
27 Apr 2009
Windows Version
Windows 2000/XP/Vista, Windows Server 2000/2003/2008
ESBRFormat
Allows manipulation of Funk Software Steel-Belted Radius data, either statically or dynamically using LDAP.
1.02.07 /
24 Nov 2008
Windows Version
Windows 2000/XP/Vista, Windows Server 2000/2003/2008
XTweak
Provides an interface (control panel applet) to configure hidden parameters of Microsoft 802.1X supplicant.
1.01.05 /
24 Nov 2008
Windows Version
Windows 2000/XP, Windows Server 2000/2003
XSR Admin10.13.06.zip file

Lifetime warranty

 

Registering your product is an important part of the warranty process. Registering tells Extreme Networks the warranty or maintenance agreement is active, as well as other important information that ensures we can provide support in a fast, efficient, and effective manner.

 

View SupportNet maintenance agreements