City of Bellevue Maximizes ROI from Microsoft Lync with Extreme Networks

The City of Bellevue, Washington is the home to globally recognized technology leaders like Microsoft, Verizon, Expedia and T-Mobile. The City’s government implemented Extreme Networks and Microsoft Lync to improve services and increase efficiency, fostering the growth of an innovative culture.

Until recently, the City’s fourteen departments and 1,500 full and part-time employees were challenged by a fractured legacy communication infrastructure that resulted in high operations costs, complex management, and decreased productivity.

The City of Bellevue decided to replace their communication systems with a universal deployment of Microsoft Lync and chose to leverage Extreme Networks network infrastructure to provide end-to-end QoS. As they deployed Lync across the City, the IT department knew that high quality user experiences were critical for accelerating adoption and ensuring a fast return on investment.

The City of Bellevue achieved the following benefits:

  • Deployed QoS end-to-end across Microsoft Lync environment in hours vs. days
  • Saved nearly $100,000 in program budget by deploying Lync vs. traditional IP/PBX system
  • Gained deeper insights into City application investments and resource use