Caxias do Sul is the second largest city in the Rio Grande do Sul State, both in population and economically, and a beautiful municipality located in the Serra Gaúcha region that is known for its strong community of Italian immigrants and their descendants. With an economy grounded in the metalworking industry and a population of over 400 thousand, Caxias is now a digital city.
More connectivity for delivering better services to the population
Given its importance to the state’s economy – as well as being the main metallurgical center in Rio Grande do Sul, the city is also a major supplier of produce – Caxias do Sul felt the need to modernize its telecommunications network infrastructure, seeking to better meet the demands of the population.
For this, it would be necessary to upgrade the technology of the equipment and interconnect the municipal administration units – i.e. the town hall to the education, health, etc. secretariats.
The Caxias telecommunications network has about 4 thousand users across 19 strategic secretariats for supporting the local population in their needs, such as care services in Basic Health Units (UBS), primary schools and early childhood education, and offices of the environment, traffic, construction, agriculture, sports and leisure, culture, tourism, and economic development departments.
Although some public buildings already had fiber connection, 80% of the units used an outsourced radio platform, which was too costly for the level of service provided: low speed, instability and falling short of adequate performance for serving the municipality satisfactorily. Moreover, the network’s lack of security was a permanent risk; any device could be connected to it, causing constant interference to communications among other network devices.
According to Antônio Jacob Bracht, IT Director of the city of Caxias do Sul, the main difficulty was the inability to manage the network: “we could not do a segmentation nor manage it adequately”.
The municipal administration decided to order a project for improving the City’s communications with all its administrative units, consequently stepping up the services offered by the body in areas such as health, education, transport, social services and infrastructure.