Healthcare delivery is an evolving process full of change with the goal of improving patient outcomes. One area of exciting innovation is in workflow communications and collaboration. As new technologies have been adopted at home and in the workplace it is inevitable that those looking to improve outcomes have brought them into the hospital as well. The introduction of the iPhone led to BYOD solutions and clinical applications that in turn have brought capabilities for communications and collaboration to the hands of a mobile clinician that were unfathomable even a short time ago. In less than 10 years we have gone from a world of pagers and cellphones that could only make calls to smartphone platforms that enable mobile video conferencing, instant messaging, and desktop collaboration in a handheld device.
The results are being realized already with hospitals like Adventist Health System leveraging Microsoft Lync’s unified communications and presence capabilities due to the flexibility and simplicity the solution can provide for clinical staff. One unified communication system results in faster and more efficient communications so that clinicians can spend more time caring for patients.
To learn more about how to optimize your network for Microsoft Lync watch our free on-demand webinar “Microsoft Lync – 3 Networking Challenges You Must Consider”.
But unified communications isn’t without its challenges. Flexibility that applications can offer vs. dedicated devices requires new considerations for the network administrator. Gone are the days where VoIP traffic could be limited to a single type of device and prioritized by type. Your network must automatically and dynamically provision applications the moment they touch the network. Your network should have a “rules of the road” and provision itself for optimized delivery of applications from a data center hosting virtual applications down to the edge with wired and wireless devices.
With so many of our customers adopting Microsoft Lync for improving their communications and collaboration capabilities we looked at how to make provisioning the data network for these robust applications easier. Network intelligence and automation is key to delivering these new capabilities. It is time for the software applications that are critical for healthcare delivery to integrate directly with the network for optimized delivery. This will allow healthcare organizations to rest assured that their Microsoft Lync solution will operate on an easy to use, high performance, and scalable infrastructure from the data center to the client.