October 03, 2014

Improving Healthcare Delivery Requires Evolving Technology

Healthcare delivery is an evolving process full of change with the goal of improving patient outcomes.  One area of exciting innovation is in workflow communications and collaboration.  As new technologies have been adopted at home and in the workplace it is inevitable that those looking to improve outcomes have brought them into the hospital as well.  The introduction of the iPhone led to BYOD solutions and clinical applications that in turn have brought capabilities for communications and collaboration to the hands of a mobile clinician that were unfathomable even a short time ago.  In less than 10 years we have gone from a world of pagers and cellphones that could only make calls to smartphone platforms that enable mobile video conferencing, instant messaging, and desktop collaboration in a handheld device.

The results are being realized already with hospitals like Adventist Health System leveraging Microsoft Lync’s unified communications and presence capabilities due to the flexibility and simplicity the solution can provide for clinical staff.  One unified communication system results in faster and more efficient communications so that clinicians can spend more time caring for patients.

To learn more about how to optimize your network for Microsoft Lync watch our free on-demand webinar “Microsoft Lync – 3 Networking Challenges You Must Consider”.

But unified communications isn’t without its challenges. Flexibility that applications can offer vs. dedicated devices requires new considerations for the network administrator.  Gone are the days where VoIP traffic could be limited to a single type of device and prioritized by type. Your network must automatically and dynamically provision applications the moment they touch the network. Your network should have a “rules of the road” and provision itself for optimized delivery of applications from a data center hosting virtual applications down to the edge with wired and wireless devices.

With so many of our customers adopting Microsoft Lync for improving their communications and collaboration capabilities we looked at how to make provisioning the data network for these robust applications easier.  Network intelligence and automation is key to delivering these new capabilities.  It is time for the software applications that are critical for healthcare delivery to integrate directly with the network for optimized delivery.  This will allow healthcare organizations to rest assured that their Microsoft Lync solution will operate on an easy to use, high performance, and scalable infrastructure from the data center to the client.

Go here to learn about our integration with Microsoft Lync.

About The Contributor:
Bob ZemkeDirector of Healthcare Solutions

Bob Zemke is the Director of Healthcare Solutions and is responsible for the healthcare market strategy at Extreme Networks. An IT professional with a broad span of experience in healthcare, Bob has over 14 years working both within hospital IT and as a consultant in next generation network design, deployment and management. Bob has been featured in publications such as HealthCare Design Magazine, Mobile Wireless Magazine, and Healthcare Executive Exchange. He is coauthor of a book entitled "WiFi Enabled Healthcare" that is available on Amazon.com. Bob frequently participates industry-specific events including HIMSS, Enterprise Connect, Interop and is active in the AAMI, CWNP, IEEE, and HIMSS organizations . Bob holds an BA degree in Telecommunications Management from Western Michigan University and his MS in Telecommunications and Network Management from Syracuse University's iSchool.

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