We know that Big Data, the Internet of Things, BYOD/Mobility and cloud-based applications are increasing stress on today’s networks, requiring management of increased device and location diversity, higher performance, better security and higher availability. This trend will only increase, requiring greater network monitoring and management expertise and staffing just to stay at status quo.
At Extreme Networks, we believe the key to what may be considered chaos at some levels, is to provide specialized, high quality network monitoring and management services. We know that customers are looking for a lower cost alternative to traditional network management, particularly around staffing and training. Managed services provides this, especially when you look at IT staff training and hiring costs.
Last week at Extreme’s Worldwide Partner Summit where more than 400 strategic solution providers gathered, we were excited to announce two new offerings to enable partners to expand into managed services with minimal investment and risk.
Our MonitoringPLUS Service offering provides 24×7 monitoring and management, including technical phone, software updates and advanced hardware replacement with onsite options. Customers can access their network’s information through a secure gateway.
The Network ResponsePLUS Managed Service includes the MonitoringPLUS services plus designated service management, including network inventory and managed support, along with other services. Both services have cloud-based network configuration storage.
Are you concerned about your existing IT staff’s role? Market research shows that the key benefit of managed services to IT departments is the highly skilled IT staff gets to work on more strategic projects that affect the company’s bottom line. In other words, managed services provide staff augmentation for a day-to-day task that is important but not strategic to most companies.
Extreme Networks customers can take advantage of these offerings through their existing relationship with their authorized Extreme solutions provider. For more information, visit extremenetworks.com.