March 29, 2013

BYOD in Healthcare: Improving Patient Care and Ensuring Wireless Security

Allowing mobile access to your hospital’s network is becoming an absolute must: Doctors are bringing mobile devices to the workplace at an alarming pace, and patients and guests are requesting the use of their personal wireless devices during healthcare visits.  If you are going to support BYOD in healthcare, what are some of the challenges to be aware of?

The Importance of BYOD Done Right

It is impossible to ignore the fact that BYOD in healthcare  can create any number of wireless security  and efficiency challenges for the IT department. However, this is not meant to discourage healthcare organizations from embracing wireless technology. Instead, this ongoing BYOD revolution should be looked upon as an opportunity – one that extends beyond simply letting patients and employees have access to Facebook and download the newest iPhone apps.

In short, when done right, BYOD offers an opportunity to improve the overall level of patient care – one that includes:

  • Increasing physician access to information
  • Enhancing communication, collaboration and care coordination
  • Streamlining interdisciplinary workflow processes
  • Improving physician, patient and guest satisfaction
  • Creating better patient experiences

Two Sides to the Wireless Security Dilemma

Because BYOD offers both advantages and challenges, healthcare organizations must implement a careful balancing act – one that focuses on ensuring the needs of the end user as well as maintaining the security and integrity of the wireless network. Even though wireless access will help your employees get the information they need when they need it, unrestricted Wi-Fi usage could jeopardize private patient information and place a burden on your network.

As illustrated in our recent BYOD in Healthcare Infographic, there are two sides to the BYOD in healthcare challenge:

 BYOD By the Numbers:   The Challenges for IT
  • 93% of physicians use mobile health technology daily1

 

  • More than 80% of physicians now own tablets1

 

  • 65% of clinicians are utilizing mobile applications to view patient information2

 

  • 76% of hospital based IT professionals say their organization provides internet access to patients and hospital visitors
  • 75% of healthcare organizations are resistant to supporting personal physician mobile devices on their WLAN3

 

 

  • Healthcare organizations found guilty of data breaches can be fined upwards of $1.5 million per incident4
  • Approximately 25% of data breaches originate from laptop computers and other mobile devices
  • Hospital IT lacks dedicated resources to support mobile solutions.
  • Mobile device support could require additional network administrators to manage the WLAN infrastructure and provision hundreds, if not thousands, of temporary and permanent devices

Would you like to explore the BYOD balancing act a little further? This insightful whitepaper takes a deep dive into the current BYOD trends, providing insightful feedback based on real-word experiences and results. Download the “Bring Your Own Device (BYOD) Initiatives Enable Clinical Transformation”  whitepaper to learn more.

References

1 – http://www.himssanalytics.org/about/NewsDetail.aspx?nid=81558

2 – http://www.mhimss.org/resource/2011-mobile-technology-survey-results

3 – http://www.spyglass-consulting.com/wp_PCOMP_physicians_2012.html

4- http://pages.enterasys.com/rs/enterasys/images/BYOD-Initiatives-Enable-Clinical-Transformation-Spyglass-White-Paper.pdf

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Extreme Marketing Team

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